Harvest Market Operations Manager

Niemann Foods•Ann Arbor, MI

4d•Onsite

About The Position

The Niemann Harvest Market Operations Manager responsibility is assisting the Store Director in maximizing gross profit margins, ensuring sales production, controlling inventory and expenses, creating a positive experience for customers and provide the store with a profitable outcome through creative merchandising. The Operations Manager assists in developing and maintaining our Vendors, Makers and Producers relationships and works with departments with cross merchandising while fostering the Niemann Harvest Market culture.

Requirements

2 years of supermarket management experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
Slip resistant shoes with closed toe and heel
Safety Cutter
Pallet jack
Computer
Uniform per store policy
Regularly (Over 2/3 of the time) Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time) Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time) Sit
Climb
Balance
Overhead lifting
Taste or Smell
Crawl
Lift and/or move up to 100 pounds
Vision Close
Distance
Ability to adjust focus
Ability to distinguish colors
Peripheral
Depth perception

Nice To Haves

Passion/purpose
Foodie/farmer
Thirst for knowledge/curious/inquisitive
People enthusiast/outgoing
Genuine
Good communicator/desire to share
Trendy/fun
Honest
Techie
Supermarket knowledge
Merchandising skills
People/Team development skills
Leadership skills
Stable
Open Minded
Organization/Prioritizing skills
Detail Minded
High energy
Adaptability
First Aid certification provided at store level
CPR certification provided at store level
Power Industrial Truck Certification provided at store level
Associates may be required to use standard equipment including, but not limited to, Power jack

Responsibilities

Delivers superior guest service and ensure absolute customer satisfaction
Learns and uses the three E’s: Engagement, Educate, Empowerment
Assist with analyzing and measuring business trends; developing and implementing plans to maximize sales and meet or exceed goals and objectives.
Assist with controlling shrink expenses and payroll.
Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
Be aware of competition activities and report results; share information with supervisor and make appropriate price recommendations.
Assists in reviewing department/store trends and recommend and initiate changes for maximizing goals and objectives.
Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc.
Act as NFI's representative both within the store and within the community.
Continually evaluates and reacts to performance issues.
Actively recruits management candidates.
Assist Store Director with training and developing store team in all aspects of the business; direct and monitor training and development for all store personnel.
Follows all store and department policies and procedures
Enforces all safety policies and procedures; is a safety role model
Any other responsibilities as assigned by supervisor.