Market Operations Analyst

ISO New England, Inc•Holyoke, MA
•$78,000 - $120,000•Hybrid

About The Position

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in its region and planning for the future of the electric grid. The organization is involved in New England’s transition to clean energy. In this role, the employee assists with Day-Ahead and Real-Time Energy Market operations in accordance with established Market Rules, manuals, and procedures. The position may be hired at the Assistant Analyst, Associate Analyst, Analyst, or Senior Analyst level, depending on experience in systems, transmission reliability, and/or market operations. The role involves executing and approving the Day-Ahead Market; monitoring and finalizing Real-Time Energy Market Locational Marginal Prices (LMPs), Reserve Market Clearing Prices (RMCPs), and Regulation Clearing Prices (RCPs); performing complex pre- and post-production market and system operations analysis; participating in process improvement; and developing, testing, and delivering market process or software changes. This is a U.S.-based hybrid role, with 3–5 days per week onsite. If the successful candidate resides outside the U.S., relocation will be required. The position participates in an on-call rotation for after-hours and weekend coverage. The employer does not sponsor work visas for this position.

Requirements

  • Bachelor’s degree in engineering, math, science, or another relevant area.
  • Ability to work independently, use good judgment, and manage priorities effectively while meeting production deadlines.
  • Experience providing exceptional customer service and working successfully in a team environment.
  • Excellent oral, written, and interpersonal skills, including advanced report-writing and presentation skills.
  • Proficiency with MS Excel and/or Access.
  • Ability to participate in an on-call rotation for after-hours and weekend coverage.
  • Assistant Analyst: 0 or more years of experience or knowledge.
  • Associate Analyst: 1 or more years of industry experience.
  • Analyst: 4 or more years of industry experience.
  • Senior Analyst: 6 or more years of industry experience.

Responsibilities

  • Execute and approve the Day-Ahead Market.
  • Monitor and finalize Real-Time Energy Market Locational Marginal Prices (LMPs), Reserve Market Clearing Prices (RMCPs), and Regulation Clearing Prices (RCPs).
  • Carry out complex pre- and post-production market and system operations analysis.
  • Participate in process improvement.
  • Develop, test, and deliver market process or software changes.
  • Participate in an on-call rotation to provide after-hours and weekend coverage.

Benefits

  • Competitive compensation with a base salary and performance bonus.
  • Enhanced 401(k) and financial planning support.
  • Tuition reimbursement and professional development.
  • Wellness programs, including an onsite gym.
  • Flexible work hours.
  • Employee Business Networks.
  • Free coffee at the onsite café.
  • Distance-based relocation assistance available.
  • Paid on-call rotation.
  • Comprehensive health insurance, including medical, dental, and vision.
  • Flexible spending and health savings accounts.
  • 401(k) plan with generous employer contributions and a student debt benefit.
  • Life and AD&D insurance.
  • Disability insurance.
  • Critical illness and hospital indemnity benefits.
  • Paid time off and paid leave.
  • Employee assistance program.
  • Other company perks.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service