Market Manager

FFB Bank•Modesto, CA

1d•$140,000 - $200,000

About The Position

The Market Manager drives growth and overall performance within an assigned market through business development, client relationship management, commercial loan and deposit production, and team leadership. Reporting to the Regional Banking Head, this player/coach leads and develops Relationship Managers, fosters a client-focused and accountable culture, and executes the Bank’s strategic growth objectives. The role is accountable for market performance, including loan and deposit growth, fee income, profitability, client acquisition, and relationship expansion. The Market Manager remains actively involved in business development and client acquisition, builds relationships in the community and with Centers of Influence, collaborates with credit and product partners, and strengthens the Bank’s presence and long-term success in the market. The position is performed in an office or home office environment and involves writing, typing, speaking, lifting moderate weights, and operating office equipment. Physical activities include sitting, walking, and reaching. Travel is up to 50%, including client visits, sales presentations, industry conferences, corporate events, and training; travel may involve long-distance flights, overnight stays, and local transportation. Reasonable accommodation may be made for individuals with disabilities to perform essential functions.

Requirements

Minimum 10 years of commercial banking, commercial lending, relationship management, business development, or leadership experience.
Proven ability to generate new commercial banking relationships and achieve production goals.
Demonstrated success leading teams, driving accountability, and achieving market-level performance objectives.
Strong knowledge of commercial credit, underwriting, loan structuring, pricing, deposits, treasury management, and business banking products and services.
Proven ability to build and maintain relationships with business owners, Centers of Influence, referral partners, and community leaders.
Ability to establish performance standards, analyze results, identify gaps, and implement corrective action plans.
Strong leadership, coaching, communication, negotiation, and conflict-resolution skills.
Ability to balance team leadership responsibilities with direct business development activities.
Ability to influence change, build consensus, and foster collaboration across departments.
Strong organizational and time-management skills, with the ability to manage multiple priorities in a dynamic environment.
Strong teamwork and relationship skills, including the ability to lead collaborative efforts, foster alignment, and drive results.
Ability to take initiative and influence change through consensus building, negotiation, and conflict resolution.
Commitment to continuous learning and the professional development of self and team members.
Demonstrated authenticity and integrity in professional interactions, maintaining trust and credibility with team members, customers, and direct reports.
Willingness to take on special projects and other duties as assigned.
Current driver’s license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties.

Nice To Haves

Bachelor’s degree from an accredited college or university in Business, Finance, or a related field.
Previous leadership, coaching, or team management experience.
Demonstrated ability to identify, recruit, onboard, and develop high-performing commercial banking talent.

Responsibilities

Own the assigned market’s performance, including loan and deposit growth, non-interest fee income, profitability, client acquisition, relationship expansion, and other market-level goals.
Develop and execute an annual market business plan defining growth priorities, target client segments, business development activities, pipeline expectations, and strategies for achieving market goals.
Set individual and team performance expectations aligned with regional and Bank-wide objectives.
Monitor market results, business development activity, pipeline quality, calling efforts, and key performance indicators; identify opportunities, address performance gaps, and maintain accountability.
Create a disciplined, client-focused environment that encourages collaboration, consistent execution, and shared accountability.
Lead and develop Relationship Managers while remaining actively involved in client acquisition and market development.
Identify emerging market trends, competitive activity, and new business opportunities, and provide feedback to regional leadership.
Collaborate with senior leadership and cross-functional teams to support Bank initiatives and strategic objectives.
Ensure market activities comply with the Bank’s credit standards, lending policies, operating procedures, and regulatory requirements.
Maintain knowledge of Bank products and services and coordinate with other departments to deliver the Bank’s full suite of solutions.
Identify, attract, and onboard talent and develop a pipeline of future Relationship Managers and market leaders.
Coach and develop Relationship Managers in business development, product knowledge, sales effectiveness, portfolio management, and client experience.
Conduct regular pipeline, calling activity, and performance reviews; provide feedback, mentorship, and practical support to help team members achieve their goals.
Participate in performance evaluations with the Regional Banking Head, address performance concerns, recognize strong results, and share sales strategies and best practices.
Promote collaboration among Relationship Managers and with Treasury Management, Credit, Loan Operations, Client Services, and other Bank partners.
Build an effective leadership presence through personal credibility and a culture of cooperative success.
Generate new business through outbound calling, networking, referrals, Centers of Influence, community involvement, and in-person prospect meetings.
Prospect, source, structure, propose, negotiate, and close commercial banking opportunities consistent with the Bank’s products, credit standards, and strategic objectives.
Lead relationship strategy for prospects and clients, emphasizing profitable growth, long-term retention, and expansion of full banking relationships.
Gather and submit complete business and financial information for underwriting, pricing, and credit decisions; assess preliminary borrower creditworthiness and recommend transactions consistent with the Bank’s risk appetite.
Develop and deliver proposals and presentations that connect client needs with Bank solutions, and deepen relationships through cross-selling and coordination with internal product partners.
Build and maintain networks of business owners, referral sources, industry professionals, community leaders, and Centers of Influence.
Maintain current knowledge of local market conditions, competitor offerings, economic trends, and regulatory developments.
Maintain an active, well-qualified individual pipeline and oversee the overall market pipeline.
Use the Bank’s CRM and designated systems to document prospecting, client interactions, opportunities, proposals, follow-up commitments, and sales activity; ensure Relationship Managers maintain accurate and timely pipeline information.
Review pipeline activity for opportunity quality, revenue potential, and progress toward goals; maximize sales-process opportunities and ensure calling activity is purposeful and aligned with growth priorities.
Maintain a visible presence in the assigned market and represent the Bank at client meetings, community events, industry organizations, and business development activities.
Represent the Bank through professional conduct, ethical decision-making, responsiveness, and community involvement, and embody the TRAC Values and Critical Behaviors.
Complete administrative tasks promptly, including required Bank Compliance Training, and respond to internal and external inquiries in a timely, professional manner.
Support EEO policies and foster a respectful, inclusive workplace that values cultural differences, prevents harassment, and supports a diverse workforce.
Follow Bank policies, procedures, processes, and applicable laws and regulations; protect confidentiality and data privacy and fulfill role-specific AML/CFT responsibilities.
Perform other duties and special projects as assigned to support team and organizational needs.