Market Manager in Irvine, CA
About The Position
As a Market Manager, you will provide leadership and oversight for staffing operations within an assigned market, driving performance across recruiting, client service, operations, and business development initiatives. This role is responsible for ensuring operational excellence, strengthening client partnerships, developing high-performing teams, and supporting overall market growth. The Market Manager plays a critical role in balancing day-to-day operational execution with long-term strategic planning. This individual will lead workforce solutions efforts, drive recruiting performance, manage client relationships, support financial objectives, and create a culture of accountability, collaboration, and continuous improvement. The ideal candidate is an experienced staffing industry leader who thrives in a fast-paced environment, understands workforce trends, and can effectively lead teams while maintaining a strong customer focus.
Requirements
- 4+ years of staffing industry leadership experience required.
- Bilingual English/Spanish required.
- Experience leading recruiting, operations, customer service, and workforce management functions.
- Experience in high-volume staffing environments.
- Strong client relationship management experience.
- Valid driver license and reliable transportation required.
Nice To Haves
- Strong business acumen and financial awareness.
- Ability to analyze data and translate insights into action plans.
- Proven leadership, coaching, and accountability skills.
- Excellent communication and relationship-building abilities.
- Strong critical thinking and problem-solving skills.
- Ability to manage competing priorities in a fast-paced environment.
- Commitment to safety, compliance, and continuous improvement.
Responsibilities
- Lead the overall performance of the market, ensuring operational excellence and exceptional customer service.
- Drive recruiting, retention, workforce planning, and service delivery initiatives.
- Analyze workforce trends, market activity, and operational data to identify opportunities for growth.
- Develop and implement processes that improve efficiency, accountability, compliance, and customer satisfaction.
- Partner with internal teams to ensure compliance with workers compensation, unemployment, HR, legal, and safety requirements.
- Utilize performance metrics and business data to make informed decisions and drive results.
- Support financial performance through workforce planning, budgeting awareness, forecasting, and operational execution.
- Develop and maintain strong partnerships with client decision-makers and business leaders.
- Conduct regular client visits and business reviews to ensure satisfaction and identify growth opportunities.
- Lead resolution of escalated client, employee, and operational issues.
- Serve as a trusted workforce partner delivering creative staffing solutions.
- Lead, mentor, and develop staffing professionals through coaching and accountability.
- Conduct performance discussions, development planning, and coaching sessions.
- Establish clear expectations and performance goals.
- Support employee engagement, retention, and succession planning efforts.
Benefits
- Medical, Dental & Vision coverage beginning the first of the month following hire
- Prescription Drug Benefits
- 8 Paid Holidays
- 2 Floating Holidays
- Paid Time Off
- 401(k)
- Wellness Program
- Parental Leave
- Career growth opportunities and promotion from within
- Collaborative, high-performing team environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
