Full Time - Aztec Market Manager

Aztec Shops•San Diego, CA

11d•Onsite

About The Position

Manages 1 – 5 subordinate Crew Leads/Assistant Managers and approximately 2 – 20 employees in store operations. Responsible for the overall direction, coordination, and evaluation of the market. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Additional responsibilities include interviewing, hiring, and training employees; budgeting, forecasting, planning, assigning, and directing work, appraising performances; rewarding, coaching and disciplining employees; addressing complaints and resolving problems. Responsible for operating the market successfully through outstanding customer service provided by staff to achieve customer satisfaction and financial goals. Manages and develops designated market operations staff, which includes hiring, terminating, and disciplining of employees, setting work priorities, conducting staff meetings, coordinating training, evaluating performance and directing work assignments to ensure effective operations. Formulates pricing recommendations on purchased inventory items according to requirements for profitability of store operations and market place comparability. Participates in the development of the annual operating budget. Implements operational plans to achieve profit and growth goals. Prepares daily sales reports to determine profitability in order to correct for the following day. Makes daily adjustments to staffing and production levels based on sales volume. Plans and prepares work schedules and assigns employees to specific duties and tasks. Assists in generating sales promotional activities for the market. Orders food and or inventory items to be sold or prepares requisitions to replenish food on hand, using inventory management system. Manages daily market operations to ensure that proper procedures and guidelines are in place and followed for provision of quality products and services. Recommends menu items that respond to customer needs and meet profitability goals. Resolves customer issues and complaints to ensure customer satisfaction. Monitors and ensures compliance for proper inspections, handling and storage for all inventories of food, supplies, linens, and equipment; establishes security/internal controls and sanitation. Ensures all market audit results score “meets standards” or better. Supervises and trains employees engaged in food preparation, cash registers, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions. May perform work of subordinates as needed. Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel. If responsible for a licensed operation must adhere to the company's systems, guidelines, and standards. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health. Other duties as assigned.

Requirements

High School Diploma or a General Education Development (GED) degree.
At least two years experience in high volume food service operations.
At least one year of supervisory experience.
Equivalent combination of education and experience.
Strong communications skills.
Strong computer literacy skills.
Strong mathematical skills.
Must be able to read, write and understand English.
Ability to follow verbal and written instructions, guidelines and objectives.
Ability to read, comprehend, analyze, and interpret general business information, governmental regulations, and technical/trade journals.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers and the general public.
Ability to calculate figures and amounts such as discounts, portions, percentages, and volume.
Ability to apply concepts of basic math.
Ability to prepare and analyze numerical figures, create and interpret spreadsheets.
Ability to apply common-sense understanding to carry out general written or oral instructions.
Must be able to multitask, prioritize work and pay attention to detail.
Requires good analytical, quantitative skills, organizational and management skills.
Must be able to utilize a computer.
Ability to use a variety of office machines and food service equipment.
Must be able to operate food service equipment (to include but not limited to) slicers, mixers, knives, ovens, and steamers; as well as cash registers and office equipment such as computers, copy machines, and fax machines.
While performing the duties of this job, the employee is frequently required to walk, sit, and stand for prolonged hours; handle objects, cooking tools, and controls.
Must be able to move, lift or carry heavy objects or materials up to 50 pounds.
Specific visual abilities required by this job include close vision, peripheral vision, distance vision, and color vision.
Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5 .

Nice To Haves

An Associates degree from an accredited college or university in Business or Hotel/Restaurant Management is preferred but not required.
Serve Safe Certified.
Management Food Handler Certificate from the County of San Diego preferred.

Responsibilities

Manages 1 – 5 subordinate Crew Leads/Assistant Managers and approximately 2 – 20 employees in store operations.
Responsible for the overall direction, coordination, and evaluation of the market.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Interviews, hires, and trains employees.
Manages budgeting, forecasting, planning, assigning, and directing work.
Appraises performances; rewards, coaches and disciplines employees.
Addresses complaints and resolves problems.
Operates the market successfully through outstanding customer service provided by staff to achieve customer satisfaction and financial goals.
Interviews, selects, and hires store personnel while utilizing Aztec Shops approved practices and training.
Develops and maintains employee schedules to adequately cover staffing needs to ensure we meet our customers’ satisfaction while maintaining cleanliness.
Performs all administrative duties accurately and completely within a timely manner.
Manages and develops designated market operations staff, which includes hiring, terminating, and disciplining of employees, setting work priorities, conducting staff meetings, coordinating training, evaluating performance and directing work assignments to ensure effective operations.
Formulates pricing recommendations on purchased inventory items according to requirements for profitability of store operations and market place comparability.
Participates in the development of the annual operating budget.
Implements operational plans to achieve profit and growth goals.
Prepares daily sales reports to determine profitability in order to correct for the following day.
Makes daily adjustments to staffing and production levels based on sales volume.
Plans and prepares work schedules and assigns employees to specific duties and tasks.
Assists in generating sales promotional activities for the market.
Orders food and or inventory items to be sold or prepares requisitions to replenish food on hand, using inventory management system.
Manages daily market operations to ensure that proper procedures and guidelines are in place and followed for provision of quality products and services.
Recommends menu items that respond to customer needs and meet profitability goals.
Resolves customer issues and complaints to ensure customer satisfaction.
Monitors and ensures compliance for proper inspections, handling and storage for all inventories of food, supplies, linens, and equipment; establishes security/internal controls and sanitation.
Ensures all market audit results score “meets standards” or better.
Supervises and trains employees engaged in food preparation, cash registers, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions.
May perform work of subordinates as needed.
Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel.
Adheres to company's systems, guidelines, and standards if responsible for a licensed operation.
Complies with and ensures continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
Performs other duties as assigned.

Benefits

80% employer-paid medical coverage for the employee and their qualified dependents
90% employer-paid dental coverage for the employee and their qualified dependents
Employer-paid life/AD&D insurance
Employer-funded defined benefit pension plan
Vacation and 12 days of sick leave annually
Paid holidays
Up to $5,000 annually in tuition reimbursement
Voluntary 403(b) matching and 457 retirement savings plans non matching
Flexible spending accounts
Employer EAP including financial wellness resources
Additional employee benefits