Market Manager Specialist

Truist•Greenville, SC

About The Position

Responsible for oversight and governance of construction-to-permanent servicing. The role ensures accurate and timely intake of referrals, loan setup, disbursement of funds, and modification of loans to a permanent state. It also compiles and verifies loan documents in accordance with policy and product guidelines.

Requirements

  • College degree, or equivalent education and related training or experience.
  • One to two years of mortgage, banking, banking operations, or comparable education.
  • Proficiency with Microsoft Office products, including Word and Excel.

Nice To Haves

  • Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting.
  • Strong research and investigation skills.
  • Proficiency with banking software, deposit account systems, or mortgage servicing systems.
  • Excellent written and oral communication skills.
  • Ability to prioritize a significant volume of work with simultaneous deadlines.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in teams and independently, and to make effective decisions consistent with role and responsibilities.

Responsibilities

  • Ensure accurate loan setup based on origination data and loan documentation.
  • Create a draw schedule for the life of each loan based on predetermined milestones specific to build type and product offering.
  • Update appropriate internal and external systems of record so documentation captures build-cycle progress and builder and client interactions.
  • Stay current on product offerings, application features, and loan progress.
  • Report on pipeline progress and impediments.
  • Identify and communicate adverse issues, trends, or inefficiencies to management and other lines of business, propose solutions, and contribute to agreed-upon resolutions.
  • Build and maintain relationships with internal and external business partners while managing expectations and accountability.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Depending on position and division, potential eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan
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