Market Manager Specialist

Truist Bank • Greenville, SC

7d

About The Position

Responsible for oversight and governance of construction-to-permanent servicing. The role ensures accurate and timely referral intake, loan setup, fund disbursement, and modification of loans to a permanent state. It also compiles and verifies loan documents in accordance with policy and product guidelines.

The position monitors loan progress throughout the build cycle, maintains related records, reports on pipeline progress and impediments, and works with internal and external business partners to address issues and manage expectations.

Requirements

• College degree, or equivalent education and related training or experience.
• One to two years of mortgage, banking, banking operations, or comparable education.
• Proficiency with Microsoft Office products, including Word and Excel.

Nice To Haves

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting.
• Strong research and investigation skills.
• Proficiency with banking software, deposit account systems, or mortgage servicing systems.
• Excellent written and oral communication skills.
• Ability to prioritize a significant volume of work with simultaneous deadlines.
• Strong organizational skills and attention to detail.
• Ability to work effectively in teams and independently, and make effective decisions consistent with role and responsibilities.

Responsibilities

• Ensure accurate loan setup based on originations data and loan documentation.
• Create a draw schedule for the life of each loan based on predetermined milestones specific to the build type and product offering.
• Update appropriate internal and external systems of record so documentation captures build-cycle progress and builder and client interactions.
• Stay current on product offerings, application features, and loan progress.
• Report on pipeline progress and impediments.
• Identify and communicate adverse issues, trends, or inefficiencies to management and other lines of business, propose solutions, and contribute to agreed-upon resolutions.
• Build and maintain relationships with internal and external business partners, managing expectations and accountability.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level