Market Leader Cleveland
About The Position
The Market Leader is responsible for the leadership and growth of Colliers’ broader Cleveland market and oversight of all Brokerage services. The role drives new business and market share growth, represents the market and the company to clients and local industry and community groups, and establishes and fosters client relationships. The Market Leader focuses on recruiting and retaining talent, long-term succession planning, employee engagement, and serving as an ambassador for Colliers’ culture and employer brand. The role leads efforts to build team culture, recruit top performers, and achieve sustained growth in revenue, EBITDA, and EBITDA margins. It includes annual business planning, resource stewardship, risk mitigation, cross-selling across service lines, budget and forecast submissions in conjunction with the Operations Manager, and Broker of Record duties in applicable jurisdictions. The Market Leader also assesses team members, supports their development, and plans succession for key roles.
Requirements
- Bachelor’s degree.
- At least 10 years of experience as a real estate leader or related experience within a sales or real estate organization, with significant exposure to Commercial Real Estate brokers or agents.
- Strong critical-thinking and problem-solving capabilities.
- Strong communication and consensus-building skills.
- Highest level of business ethics, with integrity, credibility, and commitment to the company’s mission.
- Ability to understand market cycles and set short- and long-term strategies accordingly.
- Demonstrated ability to operate and grow a profitable business unit.
- Proven operations management skills in a professional services environment and change management experience.
- Ability to encourage and support leadership and growth in others.
- Team-oriented approach and ability to build effective relationships in a cohesive business environment.
- Real estate license required.
- Currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.
Responsibilities
- Lead and grow the broader Cleveland market and oversee Brokerage services.
- Drive new business and increase regional market share.
- Represent the market and Colliers in industry and community groups and events, and establish and foster client relationships.
- Build culture and achieve high team engagement across the business.
- Motivate brokers to achieve office and individual business goals.
- Organize and lead regularly scheduled sales meetings.
- Recruit current and future top performers to grow the office and market strategically.
- Participate in local, regional, and national organizations that support business growth, market identity, and recruitment.
- Specify and meet annual recruitment and retention growth targets.
- Manage the business for continuous year-over-year growth in revenue, EBITDA, and EBITDA margins under variable business conditions.
- Lead the annual business planning process with clear, measurable goals.
- Steward company resources to support broker growth and development, focusing on revenue-generating opportunities.
- Maintain familiarity with the Colliers platform, including technology, best practices, and subject matter experts.
- Actively mitigate business risk to minimize company exposure.
- Identify cross-selling opportunities across service lines, work with stakeholders to secure business, and develop sales professionals’ cross-selling capabilities.
- Work with the Operations Manager to submit realistic, achievable budgets and forecasts.
- Fulfill Broker of Record duties in applicable jurisdictions.
- Assess team members, address capability gaps and opportunities, and plan succession for key sales and staff positions.
- Deliver suggestions, feedback, and constructive recommendations effectively to internal and external stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
