Courtyard Austin The Domain Area - Area Director Engineering

Aimbridge Hospitality•Austin, TX

About The Position

The Market Director of Engineering assists with the operation, maintenance, servicing, and repair of equipment across multiple assigned properties. The role oversees the day-to-day operations of the maintenance department and the completion of maintenance and assigned daily tasks. It also participates in preventative maintenance, responds to guest requests and work orders, and performs trade work such as carpentry, painting, and plumbing. Driving a shuttle van may be required when needed at a property.

Requirements

High school diploma or equivalent required.
Valid driver's license for the applicable state required.
Must have an acceptable Motor Vehicle Driving Record where required by the property.
Must communicate information and ideas clearly.
Must evaluate and select among alternative courses of action quickly and accurately.
Must work effectively in stressful, high-pressure situations.
Must anticipate, prevent, identify, and solve workplace problems effectively.
Must assimilate complex information and data from disparate sources and adapt it to the needs and constraints of the situation.
Must listen to, understand, and clarify issues raised by coworkers and guests.
Must be able to work with financial information and data and perform basic arithmetic.
Must be able to work unsupervised.

Nice To Haves

Experience in a hotel or related field preferred.
Trade license preferred, such as plumbing, electrical, HVAC, or carpentry.

Responsibilities

Coordinate deep cleaning with the engineering preventative-maintenance program.
Conduct and document guestroom and front- and back-of-house walkthroughs using QUORE. Inspection frequency depends on the property's brand zone: weekly for RED, every other week for YELLOW, and monthly for GREEN.
Review noted deficiencies with the housekeeping supervisor and property General Manager.
Attend department meetings at RED Zone hotels and when requested by the General Manager.
Work with property supervisors on annual reviews for engineering associates, team development and training, and quarterly manpower-planning meetings.
Manage QUORE by reviewing reports, increasing usage, and providing training.
Comply with Aimbridge Hospitality standards and regulations to support safe and efficient hotel operations.
Train and supervise maintenance Engineering staff and coordinate schedules.
Provide direction to the Engineering department as requested by the General Manager or Property Chief Engineer, and ensure Engineering personnel fulfill their job functions.
Report emergencies and unusual situations immediately.
Assist with the operation, maintenance, and repair of equipment.
Respond immediately to alarms, determine their location and cause and emergency status, and report findings to the Front Desk.
Identify and help eliminate safety concerns.
Assist with maintaining applicable pool and spa health-code requirements.
Complete appropriate Engineering forms and assist with setup for special meeting needs.
Prepare monthly forecasts for all properties, reviewing each line item with the property supervisor and providing the total hours to be used.
Submit property schedules to the ML for approval, noting when allocated hours are exceeded or unused; review available shifts and offer them to other associates when applicable; review overtime and consider alternative staffing.
Perform other duties as requested by management.
Perform trade work such as carpentry, painting, and plumbing, and drive a shuttle van when needed if required by the property.