About The Position

The Market Delivery Warehouse Associate handles inbound and outbound freight, prepares merchandise for delivery, and supports inventory, returns, claims, and vendor coordination. The role includes working with appliances, grills, outdoor power equipment, and other merchandise, and using warehouse and inventory systems to maintain accurate records and coordinate logistics. The associate also helps maintain a clean, organized, and safe workplace and participates in recycling and sustainability programs.

Requirements

  • High school diploma.
  • Strong attention to detail and organizational ability.
  • Proficiency with warehouse technology and inventory systems.
  • Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

  • 1–2 years of directly related experience in inventory and return processes.
  • Experience working with vendors.
  • Forklift certification may be required.

Responsibilities

  • Unload and receive inbound shipments from distribution centers and vendors.
  • Stage next-day and future delivery items for external delivery teams (XDT).
  • Load and ship outbound freight to distribution centers and reverse vendors.
  • Assemble products and conduct pre-delivery inspections.
  • Maintain a clean, organized, and safe work environment.
  • Operate recycling equipment, such as balers and trash compactors, and participate in sustainability programs.
  • Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
  • Manage Warehouse Management System (WMS) functions, including scanning, dispatching, and validation.
  • Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
  • Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
  • Execute the Return to Manufacturer (RTM) program, including documentation, vendor communication, and credit processing.
  • Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
  • Obtain return authorizations from vendors and submit credits for customer-returned items.
  • Communicate with third-party logistics (3PL) partners to resolve delivery claims.
  • Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
  • Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.
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