Market Delivery Warehouse Associate - Days

Lowe's Companies, Inc.•Wilmington, MA
•$21 - $25

About The Position

The Market Delivery Warehouse Associate handles inbound and outbound merchandise, prepares items for delivery, and supports warehouse inventory, returns, and logistics processes. The role includes receiving shipments, staging delivery items, shipping freight, assembling products, conducting pre-delivery inspections, and maintaining a clean, organized, and safe work environment. The associate also operates recycling equipment and participates in sustainability programs. The position performs inventory reconciliation, cycle counts, audits, adjustments, and reporting, and uses the Warehouse Management System and other tools to scan, dispatch, validate, and coordinate inventory and logistics. Responsibilities include managing Return to Manufacturer processes, handling damaged and other exceptional merchandise, securing vendor return authorizations, submitting credits, coordinating with third-party logistics partners, and resolving customer and cargo claims. The role maintains professional working relationships with vendors and internal and external logistics partners. The position requires a high school diploma. Preferred qualifications include one to two years of related inventory and returns experience, vendor experience, strong attention to detail and organization, proficiency with warehouse technology and inventory systems, and the ability to work independently and collaboratively in a fast-paced environment. Forklift certification may be required. The listed pay range is $20.65–$25.15 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

  • High school diploma.
  • Strong attention to detail and organizational ability.
  • Proficiency with warehouse technology and inventory systems.
  • Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

  • One to two years of directly related experience in inventory and return processes.
  • Experience working with vendors.
  • Forklift certification may be required.

Responsibilities

  • Unload and receive inbound shipments from distribution centers and vendors, including appliances, grills, and outdoor power equipment.
  • Stage next-day and future delivery items for external delivery teams.
  • Load and ship outbound freight to distribution centers and reverse vendors.
  • Assemble products and conduct pre-delivery inspections.
  • Maintain a clean, organized, and safe work environment.
  • Operate recycling equipment, such as balers and trash compactors, and participate in sustainability programs.
  • Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
  • Manage Warehouse Management System functions, including scanning, dispatching, and validation.
  • Generate and monitor reports, including Return to Manufacturer worklists and damaged-on-hand reports.
  • Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
  • Execute the Return to Manufacturer program, including documentation, vendor communication, and credit processing.
  • Process and determine dispositions for damaged, discontinued, defective, special-order, and canceled merchandise.
  • Obtain vendor return authorizations and submit credits for customer-returned items.
  • Communicate with third-party logistics partners to address and resolve delivery claims.
  • Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
  • Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.

Benefits

  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • 401(k) retirement account with company match.
  • Employee Assistance Program, including work/life services and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Lowe’s Associate Discount and broad discount platform.
  • Other discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
  • Wellness programs.
  • Learning and development opportunities.
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