Market Delivery Warehouse Associate - Days

Lowe's Home Centers•Nashville, TN

22d

About The Position

The Market Delivery Warehouse Associate handles inbound and outbound merchandise and supports delivery staging, inventory accuracy, returns, and claims. The role includes receiving shipments, preparing items for delivery teams, shipping freight, assembling products, and conducting pre-delivery inspections. The associate uses warehouse and inventory systems to track merchandise, dispatch work, reconcile inventory, and generate reports. The position also manages returns and damaged or discontinued merchandise, including vendor return authorizations, credit submissions, and communication with third-party logistics partners. The associate maintains a clean, organized, and safe warehouse, operates recycling equipment, participates in sustainability programs, and builds professional relationships with vendors and internal partners.

Requirements

High school diploma.
Strong attention to detail and organizational ability.
Proficiency with warehouse technology and inventory systems.
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

1–2 years of directly related experience in inventory and return processes.
Experience working with vendors.
Forklift certification may be required.

Responsibilities

Unload and receive inbound shipments from distribution centers and vendors, including appliances, grills, and outdoor power equipment.
Stage next-day and future delivery items for external delivery teams (XDT).
Load and ship outbound freight to distribution centers and reverse vendors, such as Outlet and Liquidity.
Assemble products and conduct pre-delivery inspections.
Maintain a clean, organized, and safe work environment.
Operate recycling equipment, such as balers and trash compactors, and participate in sustainability programs.
Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
Manage Warehouse Management System (WMS) functions, including scanning, dispatching, and validation.
Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
Execute the Return to Manufacturer (RTM) program, including accurate documentation, vendor communication, and credit processing.
Process and disposition damaged, discontinued, defective, special-order, and canceled merchandise.
Secure vendor return authorizations and submit credits for customer-returned items.
Communicate with third-party logistics (3PL) partners to address and resolve delivery claims.
Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.