Market Delivery Warehouse Associate - Days
About The Position
The Market Delivery Warehouse Associate handles inbound and outbound shipments, stages merchandise for delivery, assembles products, and completes pre-delivery inspections. The role also maintains warehouse organization and safety, operates recycling equipment, and supports sustainability programs. The associate performs inventory reconciliation, cycle counts, audits, adjustments, and reporting, and uses the Warehouse Management System and other company systems to scan, dispatch, validate, and coordinate inventory and logistics. Additional responsibilities include administering the Return to Manufacturer (RTM) program, processing merchandise returns and damage dispositions, obtaining vendor return authorizations, submitting credits, and working with logistics partners and internal teams to resolve delivery claims and other customer or cargo issues. Lowe’s employs approximately 300,000 associates and operates more than 1,700 home improvement stores, 530 branches, and 130 distribution centers. The company supports communities through housing, community-space, skilled-trade development, and disaster-relief programs and is an equal opportunity employer.
Requirements
- High school diploma.
- Preferred: 1–2 years of directly related experience in inventory and return processes.
- Preferred: Experience working with vendors.
- Preferred: Strong attention to detail and organizational ability.
- Preferred: Proficiency with warehouse technology and inventory systems.
- Preferred: Ability to work independently and collaboratively in a fast-paced environment.
- Forklift certification may be required.
Nice To Haves
- 1–2 years of directly related experience in inventory and return processes.
- Experience working with vendors.
- Strong attention to detail and organizational ability.
- Proficiency with warehouse technology and inventory systems.
- Comfort working independently and in a collaborative, fast-paced environment.
- Forklift certification may be required.
Responsibilities
- Unload and receive inbound shipments from distribution centers and vendors.
- Stage next-day and future delivery items for external delivery teams.
- Load and ship outbound freight to distribution centers and reverse vendors.
- Assemble products and conduct pre-delivery inspections.
- Maintain a clean, organized, and safe work environment.
- Operate recycling equipment, such as balers and trash compactors, and participate in sustainability programs.
- Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
- Manage Warehouse Management System functions, including scanning, dispatching, and validation.
- Generate and monitor reports, including Return to Manufacturer (RTM) worklists and damaged-on-hand reports.
- Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
- Execute the RTM program, including documentation, vendor communication, and credit processing.
- Process and disposition damaged, discontinued, defective, special-order, and canceled merchandise.
- Secure vendor return authorizations and submit credits for customer-returned items.
- Communicate with third-party logistics partners to address and resolve delivery claims.
- Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
- Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
