Market Delivery Inventory Specialist

Lowe's Companies, Inc.•Los Angeles East, CA (XDT) 3363, CA
•$20 - $24•Onsite

About The Position

As a Market Delivery Inventory Specialist at Lowe’s, you will support supply chain efficiency by managing inventory processes and maintaining positive relationships with internal and external customers, vendors, liquidation partners, Bulk Distribution Centers, outlets, and a third-party logistics partner. The position is performed on-site and includes responsibility for the Return to Manufacturer program, inventory reporting and reconciliation, vendor credits, and claims resolution. The role also involves physical work, including handling and transporting merchandise, managing inventory, disposing of waste materials, and operating equipment to move appliances. Work may take place indoors and outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 70 pounds, team lifts are used minimally starting at 70 pounds or when needed, and powered equipment must be used as required with proper training or trained assistance. Various shifts are available Monday through Sunday: 6 a.m.–3 p.m., 9 a.m.–6 p.m., and 12 p.m.–9 p.m. Flexible work availability is required, and a preferred schedule is not guaranteed. Pay is $19.85–$24.30 per hour; the starting rate may vary based on factors such as position, location, education, training, and experience.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of directly related experience.
  • Flexible work availability for various shifts Monday through Sunday; a preferred schedule is not guaranteed.
  • Follow lifting guidelines, including limiting single lifts to 70 pounds and using team lifts minimally starting at 70 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • 1 year of experience with inventory and returns processes.
  • 6 months of experience communicating with vendors.

Responsibilities

  • Communicate with internal and external customers.
  • Maintain positive relationships with vendors, liquidation partners, Bulk Distribution Centers, and outlets.
  • Complete the Return to Manufacturer program, including paperwork, vendor contact, and credit processing.
  • Process and disposition damaged, discontinued, defective, special-order, and cancelled products.
  • Generate and monitor reports, including the Return to Manufacturer worklist and damaged-on-hand list.
  • Maintain ongoing communication with the third-party logistics partner to address and resolve customer and cargo claims, and update Lowe’s claims portal.
  • Process vendor credits for items returned by customers as damaged or defective, and request vendor return authorizations.
  • Perform daily inventory reconciliation with Lowe’s and the third-party logistics partner.
  • Produce Warehouse Management System inventory reports and validate inventory.
  • Conduct inventory cycle counts, audits, adjustments, and reconciliation.
  • Handle and transport merchandise, manage inventory, dispose of waste materials, and operate equipment to move appliances.

Benefits

  • Bonus opportunities, including discretionary annual bonuses for eligible associates.
  • Comprehensive benefits for eligible associates.
  • Health, dental, and vision insurance.
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
  • Life and disability insurance.
  • Flexible spending accounts and health savings accounts.
  • 401(k) retirement account with company match.
  • Employee Assistance Program, including work/life services and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Associate discount and broad discount platform.
  • Other discretionary benefits based on eligibility, including enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
  • Wellness programs.
  • Learning and development opportunities.
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