Market Area Manager

Casella Waste Systems, Inc.•Cockeysville, MD

20d

About The Position

The Market Area Manager oversees collection and/or post-collections operations and represents the Company to customers, vendors, municipal customers, and other external stakeholders. The role drives change-management initiatives that introduce and sustain processes supporting the growth and durability of one or more sites. The incumbent executes a local market area strategy aligned with broader operating and marketing plans and implements tactical initiatives to promote functional excellence and achieve budget goals. The position provides operational leadership, develops sales and marketing strategies, manages budgets and performance, and oversees personnel, safety, compliance, fleet and equipment, and customer and municipal relationships across the market area.

Requirements

High school diploma or GED.
Legally eligible to work in the United States.
Previous leadership experience.
Commitment to creating and maintaining a safe working environment.
Knowledge of OSHA and DOT regulations.
Strong problem-solving skills.
Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Organized, dependable, team-oriented, and results-oriented, with leadership skills and the ability to prioritize, work in a fast-paced environment, and balance the larger picture with detailed information.

Nice To Haves

Bachelor’s degree in Business or Logistics.
Certification in Project Management.
10 years of experience in business or logistics.
Excellent proficiency with computer programs, including Microsoft Office applications.

Responsibilities

Implement and execute plans that complement the market area's strategic operations.
Lead operations and establish a proactive safety culture while maintaining compliance with operating, regulatory, safety, accounting, ethics, and environmental standards.
Manage day-to-day operations, support managers, ensure quality and budget performance, and maintain adequate staffing to maximize efficiency and customer service.
Develop and oversee sales and marketing strategies that reflect short- and long-term pricing, growth, and retention goals for the market.
Monitor budgets and operating metrics, participate in regular P&L reviews, diagnose and improve processes and performance, and develop programs for efficient equipment utilization, maintenance, and labor and material costs.
Develop short- and long-term goals and action plans with the Regional Vice President, Operations, and the Regional Vice President.
Oversee market-area personnel needs, provide team leadership, evaluate performance, provide input on terminations, compensation, and promotions, communicate goals, coach employees, and ensure access to training and development.
Work with maintenance and operations to ensure fleet and equipment are maintained in accordance with DOT regulations, OSHA requirements, and company policies and procedures.
Collaborate with permits, compliance, and engineering teams on permitting initiatives and site improvements, and ensure environmental compliance at market facilities.
Interact with local, city, municipal, and county agencies to support customer satisfaction and efficiency, renew contracts, and negotiate new contracts.
Oversee safety and accident-prevention programs, take reasonable steps to prevent accidents and injuries, and ensure a safe and productive work environment compliant with company, state, and federal employment and safety requirements.
Participate in training and other learning opportunities, and perform other duties that support the Company's vision, mission, and core values.