Market Ambassador - Nashville

Odeko•Nashville, TN

3d•Onsite

About The Position

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. We are looking for an energetic and people-oriented Market Ambassador (MA) to join Odeko! As an MA, you will be our front-line for operational execution, field engagement, and portfolio development. In this role, the MA is responsible for supporting warehouse operations and nurturing relationships to drive strategic growth and profitability within the market. This is a dynamic opportunity to learn both Sales and Operations functions and develop an exciting career path with a fast-growing organization!

Requirements

Previous experience in warehouse operations, fulfillment, or logistics
Strong Communication skills, with high attention to detail
Task-oriented with knack for follow-up and follow-through
Ability to lift up to 50 lbs. And frequently enter/exit delivery

Nice To Haves

3+ years of Foodservice experience, Preferred

Responsibilities

Support Warehouse with Picking, Staging & Loading customer orders for delivery
Drive Cargo van and run delivery route: following the location’s delivery instructions, working with thorough accuracy and customer-centricity
Support Warehouse with customer hot shots, route recovery, and delivery resolutions at the direction of market leadership
Support Warehouse with inventory count
Develop relationships with cafe staff and management, understanding the needs and opportunities of our customers
Support the Market and Represent Odeko with Event planning, coordination, and attendance. This will be 1-2 times per month.
Learn the Market’s product portfolio and demand, and identify opportunities for Odeko’s market share development
Conduct strategic product demonstrations and samples with customers and prospects
Support Sales and Vendor initiatives with product and program awareness and development
Support Sales with new product follow-up and launch
Maintain full compliance of Warehouse systems and SOPs
Adopt and execute accurate Sales data in CRM, Slack and Expense Management tools
Present monthly updates of activity and opportunity to key stakeholders across both Sales & Operations