Market Ambassador

Time Out Group Plc•New York, NY

2d•Onsite

About The Position

Time Out Market is a global food and cultural market leveraging the editorial curation of Time Out Media to bring the best of the city together under one roof: its best chefs, restaurants, bars and cultural experiences. About the role: We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers, and clients. Our Market Ambassadors are the first impression of the Market and must provide clear information to each arriving guest to ensure that each enjoys a memorable experience with each visit.

Requirements

21+ years of age
Proof of eligibility to work in the United States
Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
High volume operations
Create and maintain a sense of urgency
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

Nice To Haves

High School Diploma preferred

Responsibilities

Monitor entrance and exit areas and greet guests as they arrive
Provide guests information on the Market upon arrival to enhance their knowledge of the operation and their experience
Provide each guest with a sincere thank you upon their departure with an invitation to return
Monitor when guests are entering and exiting to ensure that no outside food and or beverage is entering the Market and that no alcoholic beverages leave the Market
Inform Market Management and Security of any incidents or potential incidents
Perform all assigned duties as detailed in your opening, afternoon and closing checklists
Answer calls promptly and provide information correctly
Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner
Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
Be fully conversant with every aspect of the Company’s emergency procedures, policies, and procedures within employee handbook, and with the geographical layout of the operation and to know the exact whereabouts of all operational equipment
Maintain a thorough knowledge of all Market Vendors, Vendor Menu offerings and beverage offerings in the Market
Maintain a thorough knowledge of surrounding parking, ferries, and subway stations with associated trains
Assists and/ or completes additional tasks as assigned