Market 56 Barista Lead

Pyramid Global Hospitality • Oklahoma City, OK

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About The Position

Pyramid Global Hospitality is hiring for a position at OKANA Resort & Indoor Water Park in Oklahoma City. The posting describes the role as assisting with leadership of the Food and Beverage operation and helping achieve its financial and quality goals. The position supports effective and efficient operations in accordance with the property's mission, operating philosophy, standards, and values.

The role includes communicating upcoming events to supervised staff, sharing information about capabilities and programs with other departments and clients, responding to guest needs, maintaining first-class food, beverage, and service standards, and implementing cost controls. The position also uses inventory, receiving, and product-utilization systems; promotes productivity standards; fosters employee engagement and loyalty; assists with hiring and training; and provides support to other Food and Beverage outlets as needed.

The description identifies the position as “Market 56 Barista Lead,” while the role overview refers to it as “Food and Beverage Supervisor.”

Requirements

• Previous experience working at a restaurant in a luxury hotel and/or full-service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high-stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Responsibilities

• Attend weekly meetings and relay information about upcoming events to supervised staff.
• Supply information about capabilities and programs to other departments, clients, and potential clients.
• Respond to the needs and requests of guests and potential guests.
• Ensure food, beverage, and service quality standards are implemented and maintained at a level commensurate with a first-class operation.
• Implement effective cost controls for food, beverage, and labor.
• Use systems for inventory, receiving, and product utilization.
• Lead by following productivity standards for Food and Beverage personnel.
• Create a comfortable atmosphere that encourages committed and loyal employees.
• Assist with hiring and training programs for Food and Beverage personnel.
• Assist other Food and Beverage outlets as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed