Market 56 Attendant - Barista

Pyramid Global Hospitality

1d•Onsite

About The Position

The Barista is responsible for providing friendly and efficient service to all customers. The role involves preparation of all food & beverage offerings and always maintaining a clean environment. The must have good customer service skills as they will interact with guests, helping them with their orders and ensuring a smooth payment process. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Requirements

Good communication skills: able to speak English and interact with customers and co-workers
Ability to work in a fast-paced environment.
Computer proficiency to use the resort’s point of sale system.
Physically able of lifting equipment, trays with food, and move tables and chairs.
Physically able to stand for long periods of time.
Professionally deal with difficult situations/people.
Must work up to ten hours per day.
Must change pace as business demands.
Taking guest orders and serving guests.

Nice To Haves

Previous experience in a similar role is preferred, preferably in a food service establishment.

Responsibilities

Prepare and create beverages including coffee drinks.
Complete all opening and closing side work, as assigned.
Stock bus station, as assigned.
Monitor grab-n-go items and assist with restocking as needed.
Operation and use of turbo chef to heat food.
Maintain work areas clean and organized.
Maintain cleanliness of work area.
Report on all unsafe conditions immediately.
Communicate with manager before leaving shift.
Complete other duties as assigned by supervisor.
Interact with people according to Pyramid Global Hospitality’s values, which are centered around putting associates first.
Instill a servant culture which is focused upon partnering and supporting all members of the team.
Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.
Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.
Stock according to company procedures; inspect to ensure stock is adequate at beginning of shift; know what items are not available to guests; re-stock the self-serve areas as food and beverage are consumed to prevent temporary shortages; replace and rotate stock in correct place as soon as possible; keep table condiments stocked during shift.
Follow recommended procedures for handling and storing food supplies in order to control food-borne illnesses and food spoilage; maintain sanitary personal hygiene, maintain local health department standards and receive passing score on inspections.