Maritime Outbound Documentation Coordinator

HMM America Inc.•Farmers Branch, TX

10d•$18 - $21•Onsite

About The Position

Responsible for the manifest of export cargo. Ensuring documentation is accurate as per shipping details and instructions. Upon confirmation of sailing, documents must be released timely to shippers and/or freight forwarders. Handling Change of Destination after vessel sailing. Answering customer inquiries via phone, email, Live Chat. Correspond with internal and external customers as well as all overseas offices on a daily basis.

Requirements

Detail oriented and self-directed
Good communication skills both verbal and written
Computer literate; Microsoft Excel, Word
Basic mathematics
Ability to multi task
Outstanding customer service skills
Good organizational skills
General understanding of container business and terminal activity
High School diploma or GED required
Previous experience in the shipping industry preferred

Nice To Haves

college degree in logistics preferred but not required.

Responsibilities

Send final copy of B/L upon confirmed vessel sailing and release
Print and release documents to shippers/forwarders via online or courier
Handle COD including ROB & Return/Ship-Back
Pre-Filing Manifest submission for cargo sailing out of Canada, CAMS and AFR
US Customs Filing (EEM) & Panama manifest submission
Inter-department communications via both verbal and written
Guide HMM Bond Usage and Close out In-Bond shipment after vessel sailing
e-Service https://www.hmm21.com/company.do Website Assistance for Web B/L customers
Send B/L papers based upon request
Approval process for Internet Original B/L registration
Performs other duties as assigned.

Benefits

competitive compensation packages
health benefits
performance bonuses
401K
employee discount programs
generous vacation
floating holidays
highly subsidized individual and family insurance coverage (medical, dental and vision)
term life and disability insurance
401(k) employer matching contributions
paid holidays
up to 10 vacation days and six sick days in the first year