Marine Service Tech

Bass Pro Shops•Fargo, ND

About The Position

The Marine Service Technician performs service and warranty repairs on boats, motors, trailers, and ATVs in a timely and efficient manner according to manufacturer specifications. The role includes diagnosing and repairing mechanical and electrical problems, installing accessories, performing rigging, and communicating with customers about technical questions and recommendations. The technician also water-tests units with customers to verify repairs and explain product operation, and maintains a clean, professional work area. Other duties may be assigned.

Requirements

High school education or equivalent experience.
Understanding of electrical systems and wiring.
Ability to communicate professionally with customers and associates.
Ability to establish and maintain effective working relationships with management, associates, and customers.
Ability to lift up to and in excess of 50 pounds.
Ability to provide own tools.

Nice To Haves

Higher-level technical certifications preferred.

Responsibilities

Troubleshoot, diagnose, and repair mechanical and electrical problems on boats, motors, trailers, and ATVs.
Install accessory items.
Advise customers on technical questions and recommendations to support customer satisfaction.
Water-test units with customers to verify work performed and explain product operation.
Perform rigging as required.
Maintain a clean and professional work area.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.