Certified Marine Service Tech

Bass Pro Shops • Colorado Springs, CO

4d

About The Position

The Certified Marine Service Technician performs service and warranty repairs on boats, motors, trailers, and ATVs in a timely and efficient manner according to manufacturer specifications. The role supports a strong commitment to world-class customer service and helps provide customers with a pleasant and productive shopping experience.

The technician troubleshoots, diagnoses, and repairs mechanical and electrical problems; installs accessories; and answers customers’ technical questions about unit operation and completed or upcoming work. The position also includes attending technical training to improve proficiency, work quality, and certification levels; water-testing units with customers; remaining familiar with painting, decal application, and fiberglass repairs; and performing rigging as required. The technician maintains a clean, professional work area and performs other duties as assigned.

Requirements

• High school education, ongoing completion of classes toward a higher level of manufacturer certification, or equivalent experience.
• Ability to understand electrical systems and wiring.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Provide own tools.
• Ability to lift 50 pounds or more.
• Ability to work both inside and outside.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical problems on boats, motors, trailers, and ATVs.
• Perform service and warranty repairs according to manufacturer specifications.
• Install accessory items.
• Answer customers’ technical questions about product operation and work to be performed or already completed.
• Attend technical training to improve proficiency, quality of work, and certification level.
• Water-test units with customers to verify repairs and explain product operation.
• Remain familiar with painting processes, decal application, and fiberglass repairs.
• Perform rigging as required.
• Maintain a clean and professional work area.
• Support a strong commitment to world-class customer service and a pleasant customer shopping experience.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED