Marine Service Technician

Bass Pro Shops • San Jose, CA

9d

About The Position

The Marine Service Technician performs service and warranty repairs on boats, motors, trailers, and ATVs in a timely and efficient manner according to manufacturer specifications. The role diagnoses and repairs mechanical and electrical problems, installs accessories, performs rigging as needed, and works with customers to answer technical questions and confirm completed repairs. The technician water-tests units with customers to verify work and explain product operation, and maintains a clean, professional work area. Other duties may be assigned.

The position operates under general supervision using established procedures and innovation. The technician chooses from limited alternatives to resolve problems; occasional independent judgment is required to complete assignments, and the role often makes recommendations about work procedures, policies, and practices. Applicants should have a high school education or equivalent experience. Higher-level technical certifications are preferred. The position requires providing one's own tools and the ability to lift over 50 pounds, stand and walk for long periods, and work indoors and outdoors. Travel is not required. Starting pay is $25.42–$29.91. Full-time benefits include retail, restaurant, resort, and conservation-attraction discounts; medical, dental, and vision coverage; a health savings account; a flexible spending account; voluntary benefits; a 401(k) retirement savings plan; paid holidays; paid vacation; paid sick time; and the Bass Pro Cares Fund, among other benefits.

Requirements

• High school education or equivalent experience.
• Understanding of electrical systems and wiring.
• Ability to communicate professionally with customers and associates.
• Ability to establish and maintain effective working relationships with management, associates, and customers.
• Ability to lift up to and in excess of 50 pounds.
• Ability to stand and walk for long periods.
• Ability to work both indoors and outdoors.
• Must provide own tools.

Nice To Haves

• Higher-level technical certifications.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical problems on boats, motors, trailers, and ATVs.
• Install accessory items.
• Advise customers on technical questions and make recommendations to support customer satisfaction.
• Water-test units with customers to verify work performed and explain product operation.
• Perform rigging as required.
• Maintain a clean and professional work area.
• Perform other duties as assigned.
• Make recommendations about work procedures, policies, and practices.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings plan.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED