Marina Attendant

True Key Hotels & ResortsSooke, BC
CA$0 - CA$20Onsite

About The Position

The Marina Attendand is responsible for delivering a high level of guest service while supporting daily operation of both marina and accommodation services. As a primary point of contact, this role ensures guests receive a positive and professional experience from arrival to departure while contributing to a safe, and well-maintained property while supporting administrative processes and collaborating with team members to ensure efficient operations.

Requirements

  • High school diploma or equivalent
  • Ability to work independently and as part of a team.
  • Basic computer proficiency (reservation system and standard software)
  • Ability to work varied shifts, including weekends and holidays

Nice To Haves

  • Previous customer service or similar experience is an asset

Responsibilities

  • Deliver guest service function in a professional and courteous manner
  • Process moorage and accommodation reservations accurately
  • Handle all payment transactions (cash, debit, credit) in accordance with company standards
  • Ensure all moorage accounts are invoiced correctly and remain current
  • Verify compliance with moorage agreements, including liability insurance requirements
  • Monitor docks, marina areas and parking facility for safety and order

Benefits

  • competitive wages
  • employee discount programs
  • referral bonuses
  • flexible hours
  • bonuses
  • health benefits
  • birthday and anniversary celebrations
  • on-the-job training
  • great opportunities for advancement
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