Maps Program Lead

Easter Seals Tennessee Inc•Lebanon, TN

About The Position

The MAPS Lead helps individuals with intellectual and developmental disabilities build skills to work, live independently, learn about their neighborhoods, and pursue hobbies that interest them. The role supports individuals in accessing the tools, technology, and assistance needed to achieve goals they set for themselves. Working closely with the Charles Lee Center Coordinator, individuals, and their families, the MAPS Lead develops first-year goals and milestones within a three-year service plan. The role creates Virtual Community Resource Maps (VCRMs), teaches individuals to use technology and travel resources, supports progress toward milestones, and connects individuals with community and vocational resources. The position also requires monthly face-to-face meetings and ongoing virtual, text, or telephone contact; timely service notes and milestone documentation; and participation in provider meetings. The MAPS Lead is responsible for individuals’ safety and well-being and must follow applicable laws and agency policies while promoting person-centered practices and respectful collaboration.

Requirements

  • High school diploma or GED.
  • Experienced user of technology.
  • Ability to model and promote a positive, professional environment.
  • Ability to multitask efficiently.
  • Strong organizational skills and attention to detail.
  • Communication and math skills sufficient to write reports and maintain records.
  • Effective verbal and oral communication skills.
  • Must be at least 21 years of age.
  • Valid Tennessee driver’s license with an F endorsement and a clear driving history.
  • Must maintain liability and auto insurance.
  • Must maintain CPR and/or First Aid certification and meet all DDA and agency training requirements.

Responsibilities

  • Work with the Charles Lee Center Coordinator, the individual, and their family to develop goals and milestones for the first year of a three-year service plan.
  • Meet face-to-face or virtually with individuals to create a Virtual Community Resource Map (VCRM) covering jobs, housing, transportation, outings, and other places of interest.
  • Teach individuals to use technology, including cell phones, tablets, and computers, to access their VCRM.
  • Support each individual in meeting three or more milestones per year, such as living or traveling independently, receiving job support, or receiving support from a peer mentor.
  • Provide travel training using various forms of technology.
  • Help individuals build social capital and networks in their communities.
  • Assist individuals with communication skills at home, in the community, and at job sites.
  • Connect individuals with resources for benefit advisement, technology, and vocational rehabilitation services.
  • Act as a liaison among individuals, families, the DDA Technology Champion, and technology vendors to help individuals access and use enabling technology.
  • Meet service-year deadlines and deadlines for individuals’ milestones.
  • Travel to individuals for monthly face-to-face meetings and maintain contact throughout the month through virtual meetings, text, or telephone calls.
  • Complete monthly service notes by the deadline, document work toward milestones, and submit documentation for validation.
  • Attend monthly provider meetings, both virtual and in person.
  • Ensure the safety and well-being of individuals and comply with agency standards, policies, and procedures to provide quality services.
  • Contribute productively to a positive and respectful work environment with supported persons, coworkers, families, customers, employers, and community stakeholders.
  • Follow federal, state, and local laws and ESTN policies for safe motor vehicle operation.
  • Comply with Easter Seals policies and procedures.
  • Communicate and implement person-centered practices and People First language.
  • Perform other duties as assigned.
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