Coordinator, MAP Engagement

Center for Justice Innovation•New York, NY

1d•$70,000 - $80,900•Onsite

About The Position

The Center for Justice Innovation is hiring a MAP Engagement Coordinator for Neighbors In Action, a project supporting the Mayor’s Action Plan for Neighborhood Safety (MAP). The role is based at Sumner Houses in Brooklyn and leads the planning and implementation of NeighborhoodStat, a resident-driven community problem-solving process. The coordinator supports residents, community partners, and city agency representatives in identifying and addressing issues affecting community safety and well-being, using resident leadership, data, collaboration, and accountability to develop sustainable solutions. The coordinator recruits and supports a diverse resident team, builds residents’ capacity in organizing, advocacy, policy, and placemaking, and facilitates resident-led community-building and place-keeping projects. The position coordinates with Program Administrators, MAP Initiative Managers, city agencies, NYCHA representatives, elected officials, and local partners; supports community meetings and direct action; and communicates resident priorities and progress. The role also maintains project records and reports, supports referrals to local services, and handles administrative tasks including resident stipend documentation and activity planning. This is a full-time position in Brooklyn, NY, scheduled Monday through Friday from 10:00 a.m. to 6:00 p.m., with some evenings and weekends as needed. Compensation is $38.46–$44.45 per hour, equivalent to $70,000–$80,900 annually based on a 35-hour work week, commensurate with experience. The Center offers comprehensive healthcare, dental and vision insurance, short- and long-term disability, life insurance, flexible spending accounts including commuter FSA, mental health services through healthcare plans, and a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Requirements

Bachelor’s degree or at least 3 years of experience in a related area; community engagement, organizing, or community development experience is preferred.
Passion, skills, and experience working with communities to promote health and safety.
Demonstrated success managing logistics and achieving project goals in a fast-paced, high-pressure environment.
Ability to work effectively across disciplines, build collaborative relationships with colleagues, and communicate with multiple department leaders.
Strong facilitation skills for identifying community issues, needs, feedback, and preferences in a timely manner.
Excellent project and time management skills; highly organized, detail-oriented, and attentive to quality, accuracy, and timeliness.
Dynamic personality, strong desire to lead, and public speaking skills.
Exceptional analytical, written and oral communication, presentation, and writing skills.
Ability to develop and maintain strong relationships with government and community agencies, nonprofit organizations, and community groups.
Demonstrated success in community organizing, grassroots or neighborhood advocacy, and lobbying campaigns.
Professional experience engaging multiple public housing communities.
Strong aptitude for interpreting data and data trends.
In-depth knowledge and familiarity with the assigned site locations and surrounding areas.
Ability to work with diverse communities empathetically, comfortably, and without judgment.
Flexible schedule and ability to work some evenings and weekends.
Proficiency in Microsoft Office, Excel, PowerPoint, and Google Suite.
Must be legally authorized to work in the United States at the time of application and throughout employment; the Center cannot sponsor employment visas.
Provide accurate and truthful information during the hiring process and verify identity and work eligibility upon hire.

Nice To Haves

Community engagement, community organizing, and/or community development experience is preferred.

Responsibilities

Recruit and manage a diverse resident team representative of the development’s communities and backgrounds.
Develop and maintain an engagement plan with strategies, benchmarks, and outcomes for building partnerships and understanding community priorities.
Attend in-person, teleconference, and virtual meetings and community events, including precinct council, community board, and Tenant Association meetings.
Conduct research and engage experts to develop meeting and action agendas introducing residents to organizing and problem-solving interventions.
Facilitate resident and stakeholder planning meetings, support problem identification and solutions, and document plans in a centralized digital platform.
Lead resident team meetings and manage invitations, agendas, notes, resident tasks, and follow-through.
Plan and facilitate public community meetings and direct-action organizing activities with MAP Initiative Managers, and coordinate resident action items for agency response.
Co-organize meetings with city agencies and community partners and represent resident concerns and proposed solutions.
Track action steps and record, consolidate, and share meeting notes with government and community partners, NYCHA representatives, elected officials, residents, and team members.
Host an annual resident-led, development-wide participatory process for generating and voting on project ideas, then communicate selected projects and engage residents in design and implementation.
Conduct outreach and communications about residents’ priorities, place-keeping projects, and policy recommendations.
Work with the Communications Manager on traditional media, social media, and public education campaigns to share updates and resident priorities.
Support resident advocacy for policy change by identifying challenges and opportunities to develop and voice solutions.
Support youth council recruitment, provide community context for policy recommendations, and incorporate the youth agenda into resident meetings when relevant.
Support resident teams in developing and carrying out maintenance plans for existing place-keeping projects.
Co-develop an annual resident-led social or place-keeping project with organizational staff.
Plan, coordinate, and execute place-keeping activities, community events and meetings, and direct-action activities.
Track and evaluate organizing strategies through weekly activity logs.
Prepare monthly narrative reports detailing strategies, problem-solving approaches, setbacks, and outcomes.
Maintain and distribute meeting agendas and minutes in a designated centralized digital location to support continuity and progress toward resident organizing goals.
Collaborate with staff and team members to implement systems for effective project planning and data collection.
Build knowledge of and relationships with local social service providers, NYCHA, and City resources to maintain a referral network.
Inform resident teams, residents, and local partners about Community Resiliency seminars, gather interest and feedback, and answer questions about the training.
Communicate with organization staff and the Mayor’s Office of Criminal Justice to support project tasks and timelines.
Collect, enter, and process documents for resident and volunteer stipends, including agreements, logs, and attendance tracking.
Submit resident stipend payments to organization staff for processing.
Work with organization staff to plan and purchase materials for engagement and project activities.
Perform other duties as necessary.