Manufacturing Training Coordinator

MUSH•West Valley City, UT

About The Position

The Trainer owns and leads the training program for MUSH’s ready-to-eat food manufacturing facility. The role ensures team members are trained, qualified, and confident from their first day through ongoing refreshers, while keeping the facility audit-ready for SMETA, BRC, regulatory, and customer requirements. The Trainer builds and owns the annual training schedule, creates training content from the ground up, and personally delivers training across all shifts in English and Spanish. The role partners with HR, Production, Quality, Food Safety, Sanitation, Maintenance, and Safety to ensure on-the-job, HR, safety, quality, and regulatory training is completed, documented, and effective. This is a hands-on leadership role that requires confidently leading groups, holding people accountable for training completion, and raising concerns when training is behind or ineffective. MUSH manufactures, distributes, and markets ready-to-eat food products designed to make healthy eating more convenient. Founded in 2015, the company’s first product line of ready-to-eat overnight oats helped pioneer a new breakfast category. Its mission is to make healthy food more convenient so that humankind can feel, think, and do better.

Requirements

  • Fully bilingual in English and Spanish, verbally and in writing, with the ability to train, write materials, and answer questions in both languages.
  • At least 2 years of experience in training, HR, safety, or quality in food, beverage, or another highly regulated manufacturing environment.
  • Proven ability to design and create training content, not just deliver existing material.
  • Confident presentation and group leadership skills, including the ability to lead groups from production associates to plant leadership.
  • Strong organization, attention to detail, and follow-through with recordkeeping and deadlines.
  • Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
  • High school diploma or equivalent required.
  • Ability to stand and walk for extended periods in a manufacturing environment.
  • Ability to bend, reach, and lift up to 50 pounds as required.
  • Ability to work around operating manufacturing equipment and in cold, wet, and varying environmental conditions.
  • Ability to follow GMP, hygiene, and PPE requirements on the production floor.
  • Ability to work early mornings, evenings, weekends, and holidays as business needs require to train all shifts.
  • Ability to work in a facility that handles food allergens, including milk, peanuts, and tree nuts.

Nice To Haves

  • Food manufacturing experience is strongly preferred.
  • Experience in a ready-to-eat food manufacturing environment.
  • Experience supporting SMETA or other ethical trade audits.
  • Certifications such as HACCP, PCQI, OSHA 10/30, or Train-the-Trainer.
  • Experience with an LMS or HRIS training module, such as BambooHR.
  • Knowledge of the ETI Base Code and ethical trade standards.
  • An associate’s or bachelor’s degree in Human Resources, Education, Occupational Safety, Food Science, or a related field; preferred but not required.

Responsibilities

  • Own, build, and execute the annual training schedule across all departments and shifts.
  • Create training content in English and Spanish in partnership with Production, Quality, Food Safety, Sanitation, Maintenance, and Safety.
  • Deliver and support on-the-job, HR, safety, quality, food safety, GMP, and allergen training.
  • Verify training effectiveness through assessments and competency sign-offs, and retrain when gaps are found.
  • Track training completion and escalate overdue training to plant leadership.
  • Partner with HR to run new-hire orientation and onboarding, including for temporary and agency workers.
  • Ensure every new hire completes required onboarding training before working on the production floor.
  • Ensure training meets SMETA requirements, including ETI Base Code and company policy training delivered in languages team members understand.
  • Coordinate OSHA, GMP, food safety, and other regulatory- and customer-required training.
  • Maintain audit-ready training records, the training matrix, and certification refreshers.
  • Prepare training evidence for audits and close training-related corrective actions.
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