Manufacturing Technician II

American Red Cross • Dedham, MA

5d

About The Position

The Manufacturing Technician II is responsible for receiving, processing, packing, and shipping blood products and samples for hospital orders. The role prioritizes orders according to their required dates and times, selects and packs products with appropriate temperature-regulating materials, and maintains records to preserve product traceability. It is primarily a driving position, with responsibility for one delivery route five days a week. The position may also make hospital deliveries as assigned.

The technician communicates with hospital clients, volunteers, and vendors; supports inventory management and production goals; and ensures products meet quality and time requirements. The schedule is full time, Sunday through Thursday, 8:30 p.m. to 5:00 a.m. Required training takes place during the first four weeks, Monday through Friday, 8:00 a.m. to 4:30 p.m., with full attendance mandatory. Pay is $22.74 per hour, plus a shift differential of $2.25 to $5.00 per hour for hours worked after 3:00 p.m.

Requirements

• High school diploma or equivalent.
• Good computer skills.
• Attention to detail and accurate documentation skills.
• Good decision-making skills.
• The position may require a valid driver's license.
• Ability to stand, stretch, stoop, and bend for extended periods; lift, pull, push, and move objects up to 50 pounds; work in walk-in refrigerators or freezers for periods of time; and wear protective clothing such as lab coats, gloves, or face shields.

Nice To Haves

• Two years of experience in a regulatory, distribution, or manufacturing environment, or an equivalent combination of education and experience.

Responsibilities

• Receive, process, pack, and ship blood products and samples for hospital orders.
• Triage and prioritize orders according to required dates and times, production goals, and customer requirements.
• Select and carefully pack blood products using appropriate temperature-regulating materials for safe transport.
• Ensure products and samples are suitable for release and meet quality standards.
• Maintain good inventory management throughout manufacturing and shipping.
• Perform data entry for further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records.
• Analyze visual inspections and information from other departments to make decisions that meet time requirements and quality standards.
• Identify and quarantine products or samples that do not meet quality requirements and perform disposition of unacceptable product.
• Communicate with hospital clients, volunteers, and vendors, and interact with internal and external customers in a positive, proactive, customer-focused manner.
• Make hospital deliveries as assigned; the position is primarily driving and includes one route five days a week.
• Show up for every shift and support team members.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days a year, based on job type and tenure.
• 11 paid holidays, comprising six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED