Manufacturing Technician II

American Red Cross • Dedham, MA

2d

About The Position

The Manufacturing Technician II is a union position responsible for receiving, processing, packing, and shipping blood products and samples for hospital orders. The technician prioritizes orders by their required dates and times, selects appropriate temperature-regulating materials to ensure safe transport, communicates with hospital clients, volunteers, and vendors, and maintains product records for traceability. This is primarily a driving position, with responsibility for one route five days a week. Hospital deliveries may also be assigned.

The position works full time Sunday through Thursday, 8:30 p.m. to 5:00 a.m. Required training takes place during the first four weeks, Monday through Friday, 8:00 a.m. to 4:30 p.m., with full attendance mandatory. The stated pay is $22.74 per hour, plus applicable shift differentials. Hours worked after 3:00 p.m. receive an additional $2.25–$5.00 per hour for this shift.

The role requires standing, stretching, stooping, and bending for extended periods; moving objects weighing up to 50 pounds; and potentially working in walk-in refrigerators or freezers. Protective clothing such as lab coats, gloves, and face shields may be required.

Requirements

• High school diploma or equivalent.
• Good computer skills.
• Attention to detail and accurate documentation.
• Good decision-making skills.
• A valid driver’s license may be required.
• Ability to stand, stretch, stoop, and bend for extended periods.
• Ability to lift, pull, push, and move objects weighing up to 50 pounds.
• Ability to work in walk-in refrigerators or freezers for periods of time.
• Ability to wear protective clothing such as lab coats, gloves, and face shields, when required.
• Full attendance during the first four weeks of required training.

Nice To Haves

• Two years of experience in a regulatory, distribution, or manufacturing environment, or an equivalent combination of education and experience.

Responsibilities

• Ensure products and samples are suitable for release and distribution while meeting production goals.
• Apply good inventory management practices throughout manufacturing and shipping.
• Prioritize workload to meet production and customer requirements.
• Enter data related to further manufacturing, labeling, storage, ordering, and shipping.
• Maintain and review accurate physical and electronic manufacturing records.
• Analyze visual inspections and information from other departments to meet time requirements and quality standards.
• Identify and quarantine products or samples that do not meet quality requirements, and disposition unacceptable product.
• Communicate with hospital clients, volunteers, and vendors.
• Make hospital deliveries as assigned; the position is primarily driving and includes responsibility for one route five days a week.
• Attend all required training during the first four weeks.
• Interact positively, proactively, and with a customer-focused manner with internal and external customers.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days a year, based on job type and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED