Manufacturing Tech Liaison I (MTL) - Night Shift

International Motors, LLC•San Antonio, TX

5d•Onsite

About The Position

The Manufacturing Tech Liaison I supports truck manufacturing operations by helping identify root causes of defects, taking corrective action, and ensuring preventive measures are implemented to eliminate quality-related defects in the final product. The role works within Production & Logistics processes and standards, performs routine inspections, handles assembly deviations and containment, and partners with leadership and engineering to resolve production and quality issues. It also supports continuous improvement, maintains accurate documentation, and communicates operational and quality concerns to relevant stakeholders. The position is based in a manufacturing environment. It initially begins on first shift, Monday through Thursday, 5:30 AM to 4:00 PM, for training and onboarding, then transitions to second shift when that shift launches in 2027. The second-shift schedule is Monday through Thursday, 5:30 PM to 4:00 AM, with a 10% shift differential after transition. Flexibility is required for production recovery days, overtime, and occasional Friday or weekend coverage; schedules and transition timing may vary with business needs.

Requirements

At least 2 years of experience in materials, warehouse, or inventory control; or at least 2 years of manufacturing or production experience; or successful completion of the International STX P&L Office Rotation Program.
Qualified candidates, excluding current employees, must be legally authorized to work in the United States on an unrestricted basis as a U.S. citizen, legal permanent resident, refugee, or asylee; employment-related sponsorship is not anticipated.
Ability to perform the listed physical activities for up to 10 hours per shift, including walking, standing, sitting, bending, twisting, kneeling, squatting, crawling, climbing, reaching, and lifting, carrying, pushing, or pulling 15–45 pounds.
Ability to use vibrating tools and perform repetitive hand and finger movements.
Depth perception and ability to distinguish basic colors and shades of color.
Ability to work around constant and intermittent noise, fumes, smoke and gases, solvents, paint, grease and oils, radiant energy, and slippery surfaces.
Ability to drive or operate equipment such as lifts and/or motor vehicles.
Ability to perform accurate MES defect entry and closure and train others.
Ability to use internal systems for effective problem solving and root cause analysis.
Ability to work on units outdoors when required.
Ability to work different shifts and overtime as needed.

Nice To Haves

Strong team mindset, reliability, and positive attitude.
Clear communication skills and ability to help ensure expected results.
Initiative and effective problem-solving skills.
Customer focus and drive for results.
Demonstrated ability to train others across multiple stations.
Advanced product and process knowledge.
Knowledge of International’s IVAT inspection criteria.
Basic mechanical skills.

Responsibilities

Follow and identify improvements to verbal and standard written work instructions, position standards, and standard operating procedures within the Production & Logistics Way.
Model Production & Logistics Way attitudes and behaviors, company core values, and excellent attendance.
Work safely, use required safety equipment and PPE, follow safety guidelines, and correct or escalate unsafe situations.
Comply with Environmental, Health, and Safety requirements; report hazards, environmental risks, and incidents; operate equipment safely; and help maintain a safe, environmentally responsible workplace.
Take ownership of the assigned position or station and understand the impact of work on production outcomes and interdependencies.
Independently execute standard departmental workflows, identify routine issues, and escalate complex problems as needed.
Meet workstation, area, and process competency or certification standards in the department skills matrix.
Execute standard work within takt, use Andon appropriately, communicate deviations, and demonstrate the “Right from me” behavior.
Participate in continuous improvement and problem-solving efforts and update standard work instructions as needed.
Collaborate with engineering on new solutions and new product introductions.
Maintain safety, normal situation, and 5S standards, as well as workspace organization and housekeeping.
Perform routine inspections of products, processes, and materials to ensure output meets product specifications.
Explain issues and targets on the RTM board and take responsibility for countermeasures and actions.
Keep the Team Lead and Supervisor informed of issues and challenges.
Contribute ideas across functions to support collaboration.
Assist the Team Lead and Supervisor with deviation escalations and technical problem solving.
Mentor, train, and develop other team members.
Communicate production, quality, and operational concerns through RTM meetings, pulse meetings, and quality gate processes.
Collect, document, and maintain information needed to establish and sustain clean points within the production line.
Receive and document assembly deviations, complete containment activities, and support the development and implementation of corrective actions.
Use problem-solving tools and root cause analysis methods to help resolve production and quality issues with leadership and engineering teams.
Maintain accurate documentation and communicate the status of deviations, containment actions, and corrective measures to stakeholders.
Perform other duties as assigned.