Manufacturing Solutions Engineer

Tulip Interfaces • Somerville, MA

8d • $90,000 - $125,000 • Hybrid

About The Position

Tulip is hiring a Manufacturing Solutions Engineer to help customers improve frontline operations using its cloud-native, no-code platform. Based in Somerville, Massachusetts, this hybrid role works in the office at least three days per week and includes an expected 25% travel within North America. The engineer partners with customers to understand operational challenges, support solution architecture, and develop, configure, and implement solutions for their processes. They lead enterprise-level customer projects from kickoff through delivery, provide ongoing technical support, and share customer insights with Product and Engineering. The role also contributes to internal processes, playbooks, and delivery frameworks.

Tulip describes its platform as AI-native and designed to equip workforces with composable, connected apps that improve quality, efficiency, and traceability across industrial operations. The role suits someone with firsthand manufacturing or operations technology experience who is comfortable working both with executive stakeholders and on the production floor.

Requirements

• 3–5+ years of experience in manufacturing, operations technology, or a related field, with demonstrated customer-facing project leadership.
• Experience with Operations Technology, including MES, ERP, or similar systems.
• Experience with system and device integration in the manufacturing industry.
• A proven track record leading Lean Manufacturing or continuous improvement initiatives, including the ability to identify opportunities on a shop floor.
• Strong project management, organizational, and written and verbal communication skills, with experience managing enterprise-level engagements.
• Ability to travel 25% within North America.
• Bachelor of Science in Engineering or a similar field.

Nice To Haves

• Operations Technology systems architecting and implementation experience.

Responsibilities

• Partner with customers to understand operational challenges, goals, and success criteria, and support solution architecture for their processes.
• Work side-by-side with customers and partners to develop, configure, and implement Tulip solutions.
• Support enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes.
• Build and maintain trusted relationships across customer organizations, from the shop floor to the C-suite.
• Provide ongoing technical support, diagnose issues, and drive their resolution.
• Use knowledge of OT/IT systems, including MES, ERP, and device integration, to guide customers through implementation decisions.
• Represent the customer internally by sharing insights, patterns, and feedback with Product and Engineering.
• Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks.

Benefits

• Company equity
• Competitive benefits package, including health, dental, and vision insurance
• Short-term disability, long-term disability, life insurance, and AD&D
• Flexible Spending Account (FSA)
• Commuter benefits
• Parental leave
• 401(k)
• Flexible work schedule
• Unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• Dog-friendly office
• Direct impact on product and culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level