Manufacturing Quality Control Technician

Cascade Coffee, LLCEverett, WA
Onsite

About The Position

Cascade Coffee is a premier specialty coffee contract manufacturer in the Pacific Northwest, specializing in roasting, grinding, flavoring, and packaging coffee for the world's finest coffee brands. Founded in 1977, the company operates from a large manufacturing and roasting facility with extensive green coffee storage and annual roasting capacity. They are seeking a detail-oriented Quality Control Technician to join their Food Safety and Quality team.

Requirements

  • Minimum 1-year practical industry experience.
  • HACCP certified
  • Experience with Good Manufacturing Practices (GMP), SQF Level 2 standards, Food Safety and Quality programs.
  • Effective written and verbal communication skills.
  • Knowledge and experience using Microsoft products (e.g., Office 365, Excel, Word, PowerPoint).
  • Ability to work with lab equipment, such as moisture meters, brewers, grinders, Agtron, Malvern, and Mocon instruments.
  • Self-motivation, ability to work independently and within a team environment, strong follow-up, organization, prioritization, and attention to detail are required.
  • Ability to work under pressure (in a highly fast-paced environment), meet deadlines (overtime work required), and make effective decisions.
  • High School Diploma or equivalent required.

Responsibilities

  • Administer Cascade policies and procedures and carry out personnel objectives and programs within the Quality Assurance department.
  • Coordinates with Quality and Production Supervisors on various quality issues.
  • Conducts daily plant inspections for any GMP/Product Protection violations.
  • Assists production in filling out all necessary QC paperwork.
  • Monitor defined checks/tests to ensure product conformance on the customer-established cadence.
  • Perform laboratory testing according to customer specifications, including, but not limited to, weight checks, leak tests, and oxygen/headspace tests.
  • Troubleshoot and resolve quality issues utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) to document corrective actions effectively.
  • Document standards in compliance with good manufacturing practices, government entities, and production plans (e.g., USDA, FDA, HACCP, SQF, Organic, Kosher, etc.). Ensure compliance with all regulatory mandates.
  • Audit production processes and the food Safety and Quality Management system. Record, document, and evaluate consistency to customer and SQF expectations.
  • Responsible for collecting customer samples, external laboratory testing, and internal retain samples.
  • Upholds and provides safe, high-quality, consistent products, and superior services that anticipate, meet, or exceed the requirements of our customers.
  • Collect foreign material findings and record findings in appropriate software.
  • Supports Cascade Coffee’s Food Safety Culture by adhering to all company policies and procedures and following proper protocol when a Food Safety risk is identified.
  • Performs any other duties/tasks that may be assigned as needed.
  • Attend all shift huddles (pre- and post- shift).

Benefits

  • Multiple coverage levels of medical, dental, and vision plans
  • 401k Roth or Pre-Tax options with $1 for $1 match and zero vesting period
  • Company-provided Long Term Disability and life insurance
  • Voluntary Life, Disability, Accident & Critical Illness insurance programs
  • Employee Assistance Program
  • Sick and Vacation plans
  • Pet insurance
  • Cascade Cares engagement programs
  • Leadership Training
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