Manufacturing Quality Assurance Engineer

Twin City Fan CompaniesBrookings, SD
Hybrid

About The Position

The Manufacturing Quality Assurance Engineer will provide technical guidance, training, and assistance to all related departments regarding the interpretation of our quality system, Engineering Standards, procedural specifications, and customer specifications. This role serves as a company-wide resource for quality assurance and quality management issues. Responsibilities may include managing a team of Quality Control Technicians, acting as the ISO Management Representative, coordinating the implementation and external audits of our quality system, reviewing quality management systems, and recommending improvements and corrective/preventive actions. The position also involves managing the ISO9001 internal audit and document control systems, performing supplier quality functions, supporting the Purchasing Department in supplier selection and corrective actions, providing quality assurance training, coordinating continuous improvement initiatives, supporting customer satisfaction efforts through management system reporting and issue resolution, and managing the warranty/RGA process.

Requirements

  • Bachelor's degree in Mechanical Engineering or equivalent.
  • Five plus years’ experience in quality management and/or quality engineering.
  • Familiarity with quality systems and processes such as: ISO9001, SPC, FMEA, QFD, PPAP metrology control, supplier quality, lean manufacturing and/or six sigma methodologies.
  • Strong computer skills.
  • Good communications skills.
  • Ability to travel 25%.

Responsibilities

  • Provide technical guidance, training, and assistance in the interpretation of quality systems, Engineering Standards, procedural specifications, and customer specifications.
  • Act as a resource throughout the company on quality assurance and quality management issues.
  • Directly or indirectly manage a team of Quality Control Technicians.
  • Serve as ISO Management Representative, coordinate the implementation of the quality system, interface with registrars, and coordinate external audits.
  • Review quality management systems and recommend improvements and corrective/preventive actions.
  • Manage ISO9001 internal audit system and document control system, including record retention.
  • Perform supplier quality functions and support the Purchasing Department in supplier selection and corrective actions.
  • Provide training on quality assurance related subjects throughout the organization.
  • Coordinate continuous improvement initiatives between manufacturing and corporate operations.
  • Support customer satisfaction efforts by maintaining customer satisfaction Management System Reporting, supporting customer audits and inquiries, and resolving customer requested corrective actions.
  • Support warranty/RGA process by maintaining warranty Management System Reporting and supporting corrective and preventive actions related to warranty and RGA’s.
  • Act, Live, and Behave by TCF Core Values.
  • Perform other duties as assigned.
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