Manufacturing Operations Technician
About The Position
The Manufacturing Operations Technician provides technical support to operations in the Multisensor Department. The position supports troubleshooting and the processing of non-conformances while providing production employees with guidance and training. The technician performs technical tasks under written or verbal instructions and works with microelectronic, electronic, optical, electro-optical, mechanical, and electromechanical equipment, including computers and lasers. The role includes advanced troubleshooting, calibration, and modification of hardware, fixtures, and software; evaluation and use of complex products, devices, tests, and procedures; and design of simple circuits, fixtures, or mechanical parts. The technician supports engineering with technical solutions and participates in safety initiatives and project teams. The position supports manufacturing by resolving production problems, fabricating complex hardware and prototypes, managing workflow, identifying and correcting minor problems, and participating in material review and non-conformance troubleshooting. It also includes moderately complex testing or mechanical operations on production or repair hardware, training employees, generating reports, writing test procedures and work instructions, using databases to support decisions, and requisitioning, managing, maintaining, and troubleshooting technical assets, tooling, fixtures, software, and equipment.
Requirements
- AA/AS degree or other two-year post-high-school training, typically with a minimum of 6 years of relevant experience.
- Experience troubleshooting and ability to interpret schematics.
- Demonstrated success meeting or exceeding customer expectations or service-level agreements.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Must be a U.S. Person or eligible to obtain necessary export authorizations.
Responsibilities
- Perform technical tasks based on written or verbal instructions.
- Use microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment, including computers and lasers.
- Perform advanced troubleshooting, calibration, or modification of hardware, fixtures, and software.
- Participate in or lead project teams.
- Evaluate, develop, maintain, and use complex products, devices, tests, or procedures under changing conditions.
- Design simple circuits, fixtures, or mechanical parts.
- Provide technical solutions to engineering and participate in safety initiatives.
- Resolve production problems and support manufacturing activities, including fabrication of complex hardware, equipment, and training.
- Manage workflow with minimal guidance to achieve team goals.
- Identify and correct minor process, material, design, or equipment problems.
- Participate in material review activities and troubleshoot non-conformances.
- Perform moderately complex testing or mechanical operations on production or repair hardware, including component-level troubleshooting.
- Provide skill-specific training to improve technique or understanding of theory of operation.
- Fabricate complex equipment, hardware, or prototypes.
- Generate reports from test results, communicate results, and take corrective action to ensure proper disposition of items in question.
- Write test procedures and manufacturing work instructions for complex or detailed assembly or test operations.
- Use multiple databases to obtain and provide information for decision-making requiring judgment.
- Manage technical assets with support from personnel, outside sources, and other functional groups as needed.
- Requisition, manage, and maintain technical assets.
- Design, maintain, and troubleshoot tooling, fixtures, software, and equipment.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Three weeks of vacation for newly hired employees
- 401(k) plan with employer matching and a separate employer retirement contribution
- Tuition reimbursement
- Student loan repayment program
- Life insurance
- Disability coverage
- Pet insurance
- Home and auto insurance
- Additional life and accident insurance
- Critical illness insurance
- Group legal coverage
- Identity theft protection
- Birth, adoption, and parental leave benefits
- Fertility and family-planning benefits
- Adoption assistance
- Autism benefit
- Employee assistance plan, including up to 10 free counseling sessions
- Wellness rewards program
- Virtual doctor visits
- Child and elder care services
- Second-opinion medical expert program
- Flexible spending accounts
- Flexible work schedules
- Paid time off
- Holidays
- Potential annual short-term and/or long-term incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
