Manufacturing Coordinator
About The Position
Exotic Automation is hiring a Manufacturing Coordinator to serve as the main contact for its Manufacturing team and help move custom fluid power and automation projects from quote through delivery. The coordinator keeps customers and sales staff informed, accurately enters orders into the ERP system, releases orders to manufacturing, and helps keep projects on schedule. The role works across customers, sales, manufacturing, vendors, and Accounting. It includes troubleshooting order and materials issues, expediting materials, supporting sourcing and returned goods, maintaining reports and department KPIs, and resolving invoice, payment, and account discrepancies. The coordinator is also expected to develop an understanding of Exotic’s product lines and Manufacturing operations. The work takes place in a normal business office and industrial environment, with regular exposure to noise, dust, office equipment, machinery, equipment, and supplies. The position is eligible for the Corporate Staff Bonus Plan and includes full benefits and PTO. Exotic Automation maintains a drug-free workplace, including testing for marijuana, and is an Equal Opportunity Employer.
Requirements
- High school diploma or equivalent.
- At least 2 years of operations support, order entry, customer service, or coordinator experience; manufacturing or distribution experience is preferred.
- Strong computer skills.
- Clear, professional communication by phone and in writing.
- Excellent organization and attention to detail, with the ability to manage priorities in a fast-paced environment.
- Ability to solve problems and work independently and as part of a team.
- Comfort with Excel and reporting.
Nice To Haves
- Associate’s degree in business or a technical field.
- ERP or business system experience.
- Experience in manufacturing or distribution.
- KPI tracking experience.
Responsibilities
- Handle quotations and open orders by phone and email, providing timely status updates to customers and sales staff.
- Enter and process orders in the ERP system, including customer information, EDI transactions, and pricing, and release orders to manufacturing.
- Troubleshoot order issues involving labor, materials, or pricing.
- Assist with sourcing, returned goods, and non-conforming materials.
- Expedite materials and follow up with vendors to help meet customer deadlines.
- Build daily, weekly, and monthly reports and maintain department KPIs.
- Partner with Accounting to resolve invoice rejections, payment issues, credit card orders, and account discrepancies.
- Develop an understanding of Exotic’s product lines and the work performed by the Manufacturing team.
Benefits
- Eligible for the Corporate Staff Bonus Plan.
- Full benefits and PTO.
- Learning opportunity to develop knowledge of technical products in a growing industrial business.
- Stability as part of the Value Added Companies family.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
