MANSION - HOST/HOSTESS

GATE HR•Jacksonville, FL

3d•Onsite

About The Position

Epping Forest Yacht & Country Club is seeking individuals with a desire to join their team at one of Northeast Florida's premier workplaces. This role is crucial in ensuring members have an enjoyable visit by acting professionally, managing seating flow, maintaining a positive attitude, learning member names, exceeding expectations, and being a team player. The position also involves maintaining the organization and cleanliness of the podium and menus.

Requirements

Desire to join the team.
Ability to act professionally.
Ability to control the flow of seating.
Positive attitude.
Ability to learn and use members' names.
Ability to exceed members' expectations.
Team player.
Ability to maintain podium organization.
Punctual and consistently on time.
Ability to work a flexible schedule, including weekends and holidays.
Proper uniform, clean, crisp, and in good condition, including name tag.
Professional and welcoming demeanor.
Clean hair cut in a becoming style.
Proficiency on all appropriate equipment and safety procedures.
Ability to maintain menu cleanliness.
Ability to greet guests immediately with a smile.
Ability to assist members and guests with requests.
Ability to complete side-work thoroughly.
Ability to answer phones professionally and courteously.
Ability to accurately take reservations.
Ability to confirm reservations.

Responsibilities

Act professionally and maintain a positive attitude.
Control the flow of seating in the dining room.
Learn and use members' names.
Exceed members' expectations.
Be a team player.
Maintain the podium and its organization.
Be punctual and arrive to work on time consistently.
Work a flexible schedule, including weekends and holidays.
Wear proper uniform, clean, crisp, and in good condition, including a name tag.
Maintain a professional and welcoming demeanor.
Become proficient on all appropriate equipment and safety procedures.
Maintain menu cleanliness.
Greet guest members and guests immediately with a smile.
Assist members and guests with any requests.
Ensure all side-work is completed thoroughly at the beginning and end of each shift.
Answer phones in a professional and courteous manner.
Accurately take reservations for the dining room and club events.
Confirm all reservations for lunch and dinner.