Manhattan WMS Administrator

Copeland•Forney, TX

2d•Onsite

About The Position

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! If you are a warehouse systems professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in our Forney, Texas location, you will serve as the on-site Manhattan WMS Administrator, supporting warehouse operations through system administration, troubleshooting, and continuous improvement initiatives. If you have experience with Warehouse Management Systems, SQL, and production support, and if you are a collaborative problem solver who enjoys working closely with operations teams, this role offers the opportunity to make a direct impact on system performance, inventory accuracy, and overall warehouse efficiency.

Requirements

Minimum 2 years hands-on experience working with Warehouse Management Systems (WMS) with a strong preference for Manhattan experience.
Understanding of core WMS concepts such as locating, allocation, and data flow across integrated systems.
Knowledge of SQL.
Experience in production support and incident management.
Demonstrated ability to manage and follow through on incident reports from initiation to resolution, collaborating with cross-functional teams to troubleshoot and close issues.
Understanding of data flow within integrated systems, including WMS logic and end-to-end system functionality.
Strong organizational and communication skills to manage timelines, resources, and stakeholder communication.
Legal work authorization in the United States - Sponsorship will not be provided for this role now or in the future.

Nice To Haves

Experience with Manhattan WMS, including a high-level understanding of configuration and functionality.
Strong SQL capabilities
Data base administration experience
Bilingual Spanish
Knowledge of ISO QMS

Responsibilities

Be the on-site subject matter expert for WMS and provide ongoing support and troubleshooting assistance to warehouse staff
Troubleshoot and resolve system issues, ensuring minimal downtime
Ability to analyze and understand the business needs and objectives
Ability to provide coaching to supervisors, floor users, coordinators
Collaborate with development, infrastructure, and business teams to enhance system performance
Document the design and analysis of process flows for future reference and maintenance
Other duties/projects as assigned