Managing Supervisor, Change Communications
About The Position
FleishmanHillard's Talent + Transformation team specializes in change communications, helping organizations move people from awareness to action to achieve business outcomes. They work at the intersection of strategy, human behavior, and communications, guiding clients through complex transformations such as mergers, acquisitions, restructurings, and digital overhauls. This mid-to-senior level role is for a practitioner with a career focus on change management and strategic communications, who understands the people-centric challenges of transformation. The ideal candidate is energized by moving organizations in the same direction and has a specialty in change communications, not just general internal communications. FleishmanHillard values impact and inclusion, seeking candidates interested in furthering these goals.
Requirements
- 8+ years of focused experience in change communications, specifically helping organizations and their people navigate significant business change.
- Proven track record managing complex transformations (e.g., M&A, restructurings, cultural transformation) with high stakes and compressed timelines.
- Deep understanding of how people process change, including emotional dimensions, drivers of resistance, and moving from skepticism to commitment.
- Expertise in change narrative development and key message frameworks, creating clear, compelling stories that connect organizational rationale to individual employee reality.
- Experience equipping leaders and managers to lead through change with tools, briefings, and coaching materials.
- Strong skills in audience analysis, research, and measurement using quantitative and qualitative methods.
- Exceptional writing and editing skills, with the ability to simplify complex, sensitive topics and adapt tone/voice.
- AP style proficiency.
- Ability and confidence to provide strategic counsel at the C-suite level and build trusted relationships with senior clients.
- Experience leading teams and managing others collaboratively and respectfully.
- An energetic, resourceful, self-starting mindset.
- A bachelor's degree in communications, journalism, or a related field.
Nice To Haves
- A master's degree in communications, organizational psychology, organizational behavior, or business.
- Prosci certification and/or experience working within formal change management frameworks.
- Large-agency experience.
Responsibilities
- Lead change communications strategy for clients navigating significant business transformations, including M&A, integrations, spinoffs, IPOs, restructurings, reductions in force, leadership transitions, function transformations, and culture/values programs.
- Build and execute communications programs that move employees from awareness to action, guiding them through the change journey.
- Develop honest, human change narratives and key message frameworks grounded in the 'why'.
- Equip leaders and managers to communicate through change with confidence and credibility.
- Conduct audience and sentiment analysis to understand employee needs and effective communication approaches.
- Build and oversee integrated, multichannel communications plans with channel discipline, prioritizing quality and targeted delivery.
- Create listening and measurement mechanisms to assess employee understanding, acceptance, and action regarding change, and identify areas for adjustment.
- Provide strategic counsel to senior clients in corporate communications, HR, and other functional roles, influencing strategy.
- Lead and develop project teams, manage people, and work to high standards under tight timelines.
- Contribute to practice growth through RFP responses, new-business pitches, and thought leadership in change communications and organizational transformation.
Benefits
- A range of medical, dental, vision benefits
- 401(k) matching
- Paid time off
- Hybrid work model
- Flexibility in work arrangements, including flexible scheduling and alternative work arrangements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
