Managing Supervisor, Change Communications

FleishmanHillard•Minneapolis, MN

1d•Hybrid

About The Position

FleishmanHillard's Talent + Transformation team specializes in change communications, helping organizations move people from awareness to action to achieve business outcomes. They work at the intersection of strategy, human behavior, and communications, guiding clients through complex transformations such as mergers, acquisitions, restructurings, and cultural overhauls. This mid-to-senior level role is for a dedicated change communications practitioner who understands the people-centric challenges of transformation. The company values impact, inclusion, and creating thriving environments for its employees.

Requirements

8+ years of focused experience in change communications, specifically helping organizations navigate significant business change.
Proven track record managing complex transformations (e.g., M&A, restructurings, cultural transformation) with high stakes and compressed timelines.
Deep understanding of how people process change, including emotional dimensions, drivers of resistance, and moving from skepticism to commitment.
Expertise in change narrative development and key message frameworks.
Experience equipping leaders and managers to lead through change, including creating tools, briefings, and coaching materials.
Strong skills in audience analysis, research, and measurement using quantitative and qualitative methods.
Exceptional writing and editing skills, with the ability to simplify complex topics and adapt tone and voice.
AP style proficiency is required.
Ability and confidence to provide strategic counsel at the C-suite level and build trusted relationships with senior clients.
Experience leading teams and managing others with a collaborative, respectful style.
A bachelor's degree in communications, journalism, or a related field.

Nice To Haves

A master's degree in communications, organizational psychology, organizational behavior, or business.
Prosci certification and/or experience working within formal change management frameworks.
Large-agency experience.
An energetic, resourceful, self-starting mindset.

Responsibilities

Lead change communications strategy for clients navigating significant business transformations, including mergers and acquisitions, integrations, spinoffs and IPOs, restructurings, reductions in force, leadership transitions, function transformations, culture and values programs, and more.
Design and manage communications programs that move employees from awareness to action, genuinely believing in the change and living it every day.
Develop change narratives and key message frameworks that are honest, human, and grounded in the "why."
Equip leaders and managers to communicate through change with confidence and credibility.
Conduct audience and sentiment analysis to understand employee needs and effective communication approaches.
Build and oversee integrated, multichannel communications plans that are deliberately targeted to the right audiences at the right moments.
Create listening and measurement mechanisms to assess employee understanding, acceptance, and action regarding the change.
Provide strategic counsel to senior clients in corporate communications, HR, and other functional roles, influencing strategy.
Lead and develop project teams, manage people, and work to high standards under tight timelines.
Contribute to practice growth through RFP responses, new-business pitches, and thought leadership.