Managing Director - Commercial Accounts

Travelers • Hoover, AL

5d

About The Position

The Managing Director (MD), Commercial Accounts oversees a team of underwriters who work with agents and brokers to provide property, general liability, commercial auto, and/or workers’ compensation coverage for new and renewal business based on customers’ needs. Commercial Accounts offers guaranteed-cost products and account solutions to mid-size businesses, including General Liability, Property, Automobile, Workers’ Compensation, and Lead Umbrella.

The MD manages profitability, growth, and retention for a location or region; partners with the Regional Vice President to develop and implement business strategies; and guides local agency and broker relationships. The role includes underwriting and negotiating complex or difficult-to-close deals, building internal and external partnerships, and providing strategic direction, coaching, training, and performance management for the team. Regular in-person meetings with agents and brokers and travel to those meetings are required.

Requirements

• At least six years of experience in underwriting, claims, operations, risk assessment, actuarial, sales, product, or finance.
• A bachelor’s degree.
• Eight to ten years of relevant underwriting experience, including commercial accounts experience, as part of the ideal candidate profile.
• Experience leading or managing others as part of the ideal candidate profile.
• Expert knowledge of commercial accounts products, the regulatory environment, and the local insurance market as part of the ideal candidate profile.
• Strong critical-thinking skills and the ability to identify underwriting, marketing, or financial challenges and make timely decisions aligned with the company’s risk appetite.
• Excellent communication and negotiation skills, including the ability to negotiate difficult situations with agents and brokers.

Nice To Haves

• Prior management of a field location.
• CPCU designation.

Responsibilities

• Manage the profitability, growth, and retention of business within a location or region.
• Partner with the RVP to develop and implement business strategies that achieve profit and growth objectives.
• Manage local strategies, objectives, and tactics concerning relationships with brokers and agencies.
• Underwrite and negotiate the most complex, at-risk, or hard-to-close deals.
• Build and maintain relationships with internal partners within the business unit and across the enterprise to develop sales strategies and identify cross-selling opportunities.
• Meet regularly in person with agents and brokers and travel to those meetings.
• Provide strategic direction and support for the team, including coaching, training, and performance management.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for eligible employees and family members beginning on the first day of employment.
• Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program, which contributes annually to an employee’s 401(k) when the employee makes a student loan payment.
• A pension plan funded 100% by Travelers.
• A minimum of 20 days of paid time off annually and nine paid company holidays.
• Wellness tools, discounts, and resources, including resources for caregiving needs.
• Access to free professional counseling, health coaching, and other mental health resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager