Managing Director - Commercial Accounts

Travelers•Alpharetta, GA
•$153,700 - $253,700

About The Position

The Managing Director, Commercial Accounts oversees a team of underwriters serving mid-size businesses with guaranteed-cost products and account solutions that include General Liability, Property, Automobile, Workers' Compensation, and Lead Umbrella. The role partners with agents and brokers to provide property, general liability, commercial auto, and/or workers' compensation coverage for new and renewal business according to customers' needs. The Managing Director leads underwriting and sales efforts, manages business results, and builds internal and external relationships to support profitability and success.

Requirements

  • At least six years of underwriting, claims, operations, risk assessment, actuarial, sales, product, or finance experience.
  • Strong critical thinking skills and the ability to identify underwriting, marketing, or financial challenges, analyze available information, and make timely decisions aligned with the company's risk appetite.
  • Excellent communication skills and the ability to negotiate successfully in difficult situations with agents and brokers.

Nice To Haves

  • Bachelor’s degree.
  • Eight to ten years of relevant underwriting experience, including commercial accounts experience.
  • Experience leading or managing others.
  • Prior management of a field location.
  • Expert-level knowledge of commercial accounts products, the regulatory environment, and the local insurance market.
  • CPCU designation.

Responsibilities

  • Manage the profitability, growth, and retention of business within a location or region.
  • Partner with the RVP to develop and implement business strategies that achieve profit and growth objectives.
  • Manage local strategies, objectives, and tactics for relationships with brokers and agencies.
  • Underwrite and negotiate the most complex, at-risk, or hard-to-close deals.
  • Cultivate relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
  • Meet in person regularly with agents and brokers and travel to those meetings.
  • Provide strategic direction and support for the team, including coaching, training, and performance management.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for employees and eligible family members from the first day of employment.
  • Dollar-for-dollar 401(k) contribution matching on the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to employees' 401(k) accounts when they make student loan payments.
  • Pension Plan funded 100% by Travelers.
  • Minimum of 20 days of paid time off annually and nine paid company holidays.
  • Wellness program with tools, discounts, and resources, including caregiving support.
  • Mental health program with free professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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