Managing Director, Management Consulting

BDO USA, P.C. • Mclean, VA

8h • $200,000 - $350,000

About The Position

The Management Consulting Operations Leader is the senior-most operational leader for BDO’s Management Consulting business. The role stewards operational excellence, organizational health, and consistent execution across Management Consulting segments, ensuring the business can scale effectively and that leaders, client-serving professionals, and operations teams have the support needed to deliver strong client outcomes.

This position balances strategic advising with day-to-day operational leadership. It manages Management Consulting Chiefs of Staff deployed within key professional service teams, developing talent, establishing consistent operating models, identifying risks and opportunities, and ensuring operational support delivers measurable business impact. The leader continuously assesses business health, surfaces emerging risks, and partners with the Advisory Operations Leader and Practice and Segment Leadership to improve performance, reduce friction, and support sustainable growth.

The role reports to the Advisory Operations Leader, is a member of the Advisory Operations leadership team, and is deployed entirely within the Management Consulting practice to support its Managing Principal. It leads the Management Consulting Operations function and its staff, develops Chiefs of Staff, monitors business performance and risk, aligns operational practices across segments, partners with Advisory Operations, drives improvements, and builds trusted relationships with executive and cross-functional stakeholders.

Requirements

• Bachelor’s degree required; a degree focused in Business, Accounting, or Finance is preferred. A Bachelor’s degree in another focus plus seven or more years of operations experience is also specified as required.
• Seven or more years of leadership experience within consulting, professional services, operations, or business management.
• Experience leading operational functions in a complex, matrixed organization.
• Demonstrated success supporting executive leaders and business units.
• Experience developing high-performing teams.
• Ability to influence senior executives and drive organizational change.
• Financial management and business operations knowledge, exceptional business and financial acumen, and executive leadership presence.
• Ability to balance strategic thinking with operational execution and lead through organizational change.
• Ability to identify and mitigate risk and promote strong risk-management practices.
• Knowledge of organizational design and ability to use systems thinking to drive business outcomes.
• Excellent stakeholder management, talent development, coaching, communication, and influence skills.
• Strong data literacy and ability to enable and make data-driven decisions.

Nice To Haves

• MBA.
• PMP, CSM, or SAFe certification.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Copilot.
• Proficiency with Miro, Lucid, or other whiteboard platforms.
• Familiarity with common middle-market ERP solutions, software development methodologies, or architecture frameworks.

Responsibilities

• Lead and develop Management Consulting operations staff, establish operating standards and performance measures, align support models with business priorities, promote consistent service delivery, and foster ownership and continuous improvement.
• Directly lead and coach Chiefs of Staff assigned to Segment Leaders; set expectations, provide frameworks and tools, assess performance, serve as an escalation point, and promote consistent support while allowing for segment-specific needs.
• Monitor Management Consulting’s overall health, including financial, operational, staffing, recruiting, delivery, compliance, and organizational indicators; identify and escalate risks with data-driven recommendations and advocate for corrective action.
• Create visibility across Management Consulting segments, identify standardization opportunities, reduce unnecessary process variation, facilitate collaboration and sharing of best practices, and connect segment leaders with Advisory Operations.
• Serve as the primary Management Consulting counterpart to the Advisory Operations Leader; raise emerging trends and risks, explain root causes and impacts, contribute to Advisory-wide operating models and policies, and represent business requirements in decisions and investments.
• Identify and facilitate tactical and structural improvements and operational transformations using data, stakeholder feedback, and field experience to improve scalability and business performance.
• Build trusted relationships with Segment Leaders, Managing Directors, Principals, Operations Leaders, Finance, HR, Recruiting, Advisory Operations, and other stakeholders; influence decisions and help leaders navigate organizational, operational, and change-management challenges.
• Lead an operations team delivering work across functions, provide timely and actionable feedback, oversee execution through effective use of talent, and coordinate performance review cycles with People & Culture.

Benefits

• Employee Stock Ownership Plan (ESOP), providing participants a stake in the firm’s success.
• Comprehensive compensation and Total Rewards benefits offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Director