Director, Management Consulting
About The Position
The Director, Management Consulting plans, manages, executes, and leads teams in technology consulting engagements, including ERP integration; software selection and implementation; business process improvement; technology operations and IT strategy; IT infrastructure assessment, selection, design, and implementation; technology compliance assessment, remediation, and certification; business transformation; and operational excellence. The Director guides engagements through diagnostic, planning, solution design, and delivery stages, managing engagement economics, status reporting, quality control, and legal risks while ensuring exceptional client service and high-quality deliverables. The role develops business with existing clients and prospects, identifies target companies and opportunities, and manages client pursuits and proposal activities. It also contributes to practice leadership, professional development, thought leadership, marketing, networking, and expansion of the practice’s services. Practice administration responsibilities include time entry, client contract administration, billing, collections, and engagement realization adjustments. The schedule is sporadic and fluctuates based on client needs, and travel is typically 25–50%, potentially reaching 75% for a specific project.
Requirements
- Bachelor’s degree required, or at least 7–10 years of Management Technology Advisory Services experience; a degree focused on Computer Science, Business, Accounting, or Finance is preferred.
- At least 10 years of experience in internal or external consulting with a consulting firm, public accounting firm, or Fortune 1000 company, performing Management Consulting and Change Management as a Finance Operations, M&A, Operations, or Information Technology subject matter expert.
- Significant supervisory experience required.
- Experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases, and identifying and reporting opportunities.
- Excellent verbal and written communication skills, including the ability to review others’ work.
- Strong analytical, diagnostic, organizational, project management, and problem-solving skills, with attention to detail and the ability to meet deadlines.
- Ability to manage teams, delegate work, develop personnel, and manage multiple projects in deadline-driven environments.
- Ability to build and maintain relationships with internal and client personnel and communicate effectively with professionals at all levels.
- Ability to collaborate with Partners, Managers, other service lines, industries, and Advisory leaders.
- Strong understanding of general IT solution development and control concepts and leading practices.
- Ability to act as primary client contact and prepare and present to clients and potential clients.
- Ability to travel 25–50% on average, potentially up to 75% for a specific project.
Nice To Haves
- MBA.
- Prior experience at a national consulting organization.
- Experience performing process reviews, systems reviews, and reviews of application effectiveness.
- Experience assessing, selecting, designing, and implementing technical solutions.
- Experience in client marketing and successfully managing multiple client pursuits and proposal efforts.
- PMP, CPA, ITIL, ISO 27001, HITRUST CCSF, or TOGAF certification.
- Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
- Proficiency with MS Visio for process analysis.
- Familiarity with common middle-market ERP solutions, software development methodologies, or architecture frameworks.
Responsibilities
- Collaborate with Partners and Managing Directors to identify, pursue, and win new business opportunities.
- Lead pitch teams for middle-market and selected large and global company opportunities, and support responses to new business inquiries.
- Cross-sell other BDO services and identify opportunities to expand Management Advisory Services offerings.
- Manage marketing and business development activities with practice leadership, including proposals, research, thought leadership, and marketing materials.
- Lead client engagements from strategy and project planning through delivery, in consultation with the engagement partner.
- Serve as a senior client contact, communicate progress and issues, and build strategic relationships with client personnel.
- Ensure effective project plans, controls, analysis, deliverables, and solutions that address client performance improvement opportunities.
- Review and approve engagement budgets, manage engagement economics, improve efficiencies, and ensure timely billings and realization adjustments.
- Direct multiple client engagements and monitor achievement of engagement metrics.
- Prepare and deliver client status and reporting presentations, and guide teams in using research resources to understand client industries.
- Supervise and review the work of Managers, Senior Associates, and Associates on assigned engagements.
- Train, mentor, evaluate, and provide performance feedback to team members, and support their professional development.
- Manage practice administration, including time entry, client contracts, billings, collections, and engagement realization adjustments.
- Travel to client locations as needed, typically 25–50% and potentially up to 75% for a specific project.
Benefits
- BDO ESOP beneficial ownership and participation in the firm’s success.
- Comprehensive compensation and Total Rewards benefits offerings.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
