Managing Director, Worldwide Sales – Corporate Travel - Hybrid AZ

Best Western InternationalPhoenix, AZ
Hybrid

About The Position

Join BWH Hotels – Where Passion Meets Purpose At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Requirements

  • Minimum of 10 years of progressive experience in sales, preferably within the hospitality industry.
  • Demonstrated success leading global sales teams and delivering measurable revenue growth.
  • Bachelor’s degree in business or related field preferred; or equivalent experience.
  • Strong financial management, budgeting, and performance accountability.
  • Deep understanding of competitive landscape and industry dynamics.
  • Exceptional communication skills with the ability to translate complex concepts into clear, persuasive messaging.
  • Confidence and effectiveness in engaging with senior leadership and key stakeholders.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated, proactive, and composed under pressure, with the ability to inspire confidence in others.
  • Demonstrates exceptional leadership, inspiring cross-functional teams toward a unified vision.
  • Provides strategic direction and drives accountability in achieving sales objectives.
  • Effectively navigates organizational dynamics in high-visibility environments.
  • Anticipates future trends and translates vision into actionable strategies.
  • Builds and leverages strong partnerships across internal teams and external stakeholders.
  • Applies strategic thinking and an entrepreneurial mindset to solve complex business challenges and drive growth.

Responsibilities

  • Identify, evaluate, and execute strategic business opportunities through comprehensive market analysis, competitive intelligence, and forward-looking sales strategies.
  • Develop and implement global sales plans that deliver industry-leading revenue contribution and sustainable growth.
  • Expand presence across key business verticals by cultivating high-value relationships and unlocking new revenue streams.
  • Strengthen brand awareness and B2B performance by educating hoteliers on market trends and customer expectations.
  • Provide strategic guidance to brand and property teams to drive business activation, including participation in sales programs, alignment on pricing, inventory, and partner requirements.
  • Ensure the organization is positioned as a trusted and valued partner to clients and stakeholders.
  • Drive market penetration and hotelier engagement through disciplined tracking of KPIs, performance metrics, and business outcomes.
  • Utilize advanced analytics, predictive modeling, and AI-driven insights to refine strategies, identify gaps, and implement timely course corrections.
  • Direct and manage the divisional sales budget, ensuring alignment with financial objectives and optimal allocation of resources.
  • Maintain accountability for revenue contribution, profitability, and return on investment across sales initiatives.
  • Lead, develop, and retain a high-performing, customer-centric, global Corporate Travel sales team.
  • Establish a culture of accountability, engagement, and service excellence that drives both hotelier satisfaction and guest loyalty.
  • Provide strategic direction, coaching, and mentorship to sales leaders, ensuring alignment with organizational goals.
  • Assess team capabilities, identify development opportunities, and implement targeted training and succession planning initiatives.
  • Partner with marketing, operations, and development leadership to leverage regional strengths and align commercial strategies.
  • Integrate sales programs, processes, and communications across the organization to ensure consistency and effectiveness.
  • Foster strong internal and external relationships, maintaining open communication with hotel partners and key stakeholders.
  • Articulate and communicate a clear sales vision that aligns teams and stakeholders toward shared objectives.
  • Navigate organizational complexity with strong business acumen and executive presence.
  • Anticipate industry trends and proactively adapt strategies to maintain competitive advantage.

Benefits

  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Paid company holidays and personal holidays to celebrate what’s important to you
  • 401K - company contribution and match (U.S.)
  • Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
  • Employee discounts/hotel discounts
  • Free financial and health wellness programs
  • Tuition Reimbursement
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