Managing Director of Retirement Services Group

Farmers Logo 2022•Fairview Park, OH

About The Position

The Managing Director of Retirement Services Group provides consulting services to clients and leads the execution of marketing, sales, and service plans. The position oversees all aspects of the Trust Retirement Plan Services Group, including National Associates, Inc. (NAI), a subsidiary of Farmers Trust Company, and assumes the duties of President of NAI. The role executes a strategic plan for the retirement services group in alignment with the trust company’s goals, manages the group’s annual budget, maintains regulatory compliance, recruits and develops staff, and evaluates products and services to support competitiveness and growth. It also supports client relationships and consultations, develops sales goals with trust management, and promotes integration and cross-selling of the organization’s products and services. Regular, predictable attendance is an essential requirement.

Requirements

Bachelor’s degree in Economics, Finance, Business Administration, or Accounting, or equivalent work experience, with a strong background in retirement plans.
At least 10 years of experience in developing and implementing retirement plans and services.
At least 7 years of management experience.
Comply with applicable rules and regulations.

Nice To Haves

15 or more years of experience in developing and implementing retirement plans and services.

Responsibilities

Oversee and manage National Associates, Inc. and assume the duties of its President.
Execute a strategic plan for the Retirement Services Group in alignment with trust company goals.
Create and manage the group’s annual budget in conjunction with the trust companies’ overall budget.
Maintain compliance with state and federal regulations applicable to retirement plans across all lines of business.
Recruit, train, and develop staff.
Evaluate and develop products and services to maintain competitiveness and support long-term business growth.
Respond to internal Compliance and Accounting audit requests and maintain regulatory compliance of Farmers Retirement Plans.
Serve on and chair internal committees.
Renegotiate fees and other agreements with clients and vendors when necessary.
Complete mandatory and elective training, including Bank Secrecy Act and Anti-Money Laundering training.
Meet with clients to consult on retirement plan design and development.
Research and recommend multiple investment options for plans.
Respond to client questions and requests.
Review plan design studies and share information with clients.
Resolve pricing disputes and service agreement issues.
Consult with clients during plan design.
Build relationships with associates, clients, prospects, and referral sources to support sales and service.
Work with the trust management team to set sales goals for the Retirement Services Group.
Integrate retirement products and services with other organizational offerings and identify and encourage cross-selling of banking and trust products and services.
Build and maintain centers of influence.
Maintain an active presence in community and professional organizations.
Participate in or serve on local boards where appropriate.
Complete other duties as assigned.
Maintain regular, predictable attendance.