Information Technology, Managing Director

A SECOND CHANCE INC•Pittsburgh, PA

4d•$0 - $124,000•Onsite

About The Position

The Managing Director of Information Technology Services is A Second Chance, Inc.’s senior technology leader, responsible for guiding the organization’s technology vision, operations, cybersecurity, governance, and innovation initiatives. The position oversees enterprise technology systems, technology planning, infrastructure, vendor relationships, cybersecurity controls, business continuity efforts, and digital transformation projects, ensuring technology investments support organizational goals and service excellence. The role is a member of the Executive Team and helps shape the organization through strategic leadership and innovation. A Second Chance, Inc. is a mission-driven organization focused on advancing excellence in kinship care and improving outcomes for children and families. Its work supports caregivers, strengthens families, prevents disruption, and helps children grow into responsible, healthy, and successful adults. The organization uses innovation, education, advocacy, and service to build stronger families and communities.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or a related field.
Fifteen or more years of progressive technology leadership experience.
At least three years of supervisory experience.
Demonstrated experience leading enterprise technology operations and strategic initiatives.
Strong knowledge of IT infrastructure, networking, cybersecurity, and enterprise systems.
Experience managing technology budgets, vendors, and major projects.
Outstanding leadership, communication, and team development skills.
Ability to align technology investments with organizational objectives.

Nice To Haves

Master’s degree in a related field.
Experience leading digital transformation initiatives.
Experience within nonprofit, healthcare, human services, or highly regulated environments.
Knowledge of Microsoft 365, Azure, Intune, PaperCut, and related enterprise technologies.

Responsibilities

Lead all Business Technology Services operations across the organization.
Develop and execute ASCI’s multi-year technology roadmap.
Oversee enterprise technology governance, cybersecurity, compliance, and data integrity.
Lead technology modernization and digital transformation initiatives.
Direct technology infrastructure, systems implementation, and enterprise applications.
Establish technology policies, standards, risk management practices, and business continuity frameworks.
Monitor technology performance, service delivery metrics, and continuous improvement efforts.
Manage technology vendors, contracts, procurements, and RFP processes.
Develop and oversee BTS operating and capital budgets.
Serve as the agency liaison with county, state, and external technology partners.
Ensure technology compliance with contractual, accreditation, regulatory, and funding requirements.
Provide leadership and accountability for BTS staff, service delivery, and organizational outcomes.
Identify opportunities to improve efficiency, collaboration, security, and service quality through technology.
Participate as a member of the Executive Leadership Team.
Perform other duties that support ASCI’s mission and strategic objectives.