Managing Director, Corporate Functions Technology

Cigna Healthcare•Oregon Work at Home, OR
•$209,600 - $349,300

About The Position

The Managing Director, Corporate Functions Technology is a senior technology leader responsible for defining and executing technology strategy, product roadmaps, engineering delivery, and modernization across a portfolio of critical Corporate Functions capabilities. The initial portfolio focuses significantly on Legal technology and enterprise collaboration, including technology supporting Legal Operations, regulatory and compliance activities, contract lifecycle management, contract ingestion and intelligence, legal matter and spend management, discovery and legal hold, knowledge management, collaboration, content, search, and AI-enabled productivity. The portfolio may evolve to include other Corporate Functions capabilities, such as select Finance and enterprise shared services. The role partners closely with senior leaders across Legal, Legal Operations, Finance, Corporate Functions, Technology, Information Security, Enterprise Architecture, Privacy, and Risk to establish an innovation-driven roadmap that simplifies the technology landscape, improves user experience, and delivers measurable business outcomes. A central mandate is to shift from traditional project-based delivery toward durable, product-oriented teams and iterative, outcome-based work. The leader brings together business capability ownership, product management, architecture, and engineering to deliver value incrementally and continuously improve products and platforms. The Managing Director maintains an external orientation, tracking developments in enterprise and Legal technology, collaboration, AI, automation, and contract intelligence and translating emerging capabilities into practical enterprise opportunities. The role also leads organizational and talent development, portfolio finances and vendors, and the security, privacy, risk, and operational performance of owned products and platforms.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field required.
  • Significant technology leadership experience, including leadership of product, engineering, architecture, operations, and/or enterprise platform organizations.
  • Demonstrated experience leading complex, enterprise-scale technology portfolios and transformational initiatives.
  • Proven ability to transition organizations from traditional project delivery toward product-based, iterative, and outcome-oriented operating models.
  • Experience jointly developing technology strategies and roadmaps with senior business executives and establishing measurable business outcomes.
  • Experience building, developing, and leading high-performing technology teams across employees, contractors, and strategic partners.
  • Demonstrated ability to communicate complex technical topics to senior non-technical audiences and influence executive stakeholders.
  • Strong financial, portfolio, and vendor-management skills, including investment prioritization, sourcing, contract negotiation, and build-versus-buy decisions.
  • Strong executive presence, business acumen, relationship management, and influencing skills.
  • Intellectual curiosity and demonstrated commitment to continuous learning and external technology awareness.
  • Ability to operate effectively in ambiguity and assume responsibility for an evolving portfolio of Corporate Functions capabilities.
  • Technical depth in modern full-stack engineering, including software engineering practices, integrations, APIs, enterprise data models, and cloud architectures.
  • Meaningful experience with AI/ML platforms, generative AI, intelligent automation, and emerging agentic technologies, including moving AI capabilities from experimentation into production.
  • Strong understanding of enterprise SaaS architecture, configuration, integration, lifecycle management, and platform rationalization.
  • Experience establishing modern DevSecOps practices, CI/CD, automated testing, observability, and engineering quality disciplines.
  • Ability to evaluate trade-offs among custom development, commercial platforms, SaaS solutions, and strategic technology partnerships.
  • Experience creating reusable technology assets and rapidly developing prototypes, proofs of concept, and MVPs to validate business value.
  • Strong understanding of non-functional architecture requirements, including security, privacy, availability, resiliency, scalability, performance, and maintainability.
  • Ability to remain current with emerging technologies and translate trends into practical recommendations and business opportunities.

Nice To Haves

  • Advanced degree preferred.
  • Legal technology experience preferred, particularly across multiple Legal capabilities rather than a single application or platform.
  • Experience with contract lifecycle management, contract ingestion, document intelligence, or contract intelligence capabilities preferred.
  • Experience with enterprise collaboration, productivity, or knowledge platforms preferred.
  • Experience with Finance technology or other Corporate Functions platforms is beneficial.
  • Healthcare, financial services, or other regulated-industry technology experience preferred.

Responsibilities

  • Own technology strategy, product roadmaps, investment priorities, and execution across the assigned Corporate Functions portfolio, initially concentrated in Legal technology and enterprise collaboration.
  • Partner with senior Legal, Legal Operations, Finance, Corporate Functions, and Technology leaders to define business outcomes, priorities, investment roadmaps, and measures of success.
  • Translate business strategy and capability needs into a multi-year technology strategy spanning platforms, data, architecture, engineering, AI, automation, and operating-model change.
  • Advise senior business leaders on technology opportunities, risks, investment choices, and external market perspectives; provide transparency on priorities, progress, investment, dependencies, risks, and outcomes.
  • Lead technology across Legal capabilities, including matter management and e-billing, intake and workflow, e-discovery and legal hold, regulatory and compliance technology, intellectual property and entity management, knowledge management, investigations, and productivity.
  • Establish contract ingestion and intelligence capabilities that ingest documents, structure terms and obligations, identify contractual intent, support validation and analysis, and make information available to downstream processes, analytics, AI, and decisions.
  • Develop reusable contract ingestion and intelligence capabilities across Technology, business, Legal, and relevant Corporate Functions rather than isolated solutions.
  • Manage Legal technologies as an integrated portfolio; modernize and simplify the Legal ecosystem by rationalizing platforms, reducing technical debt, improving integration, and modernizing legacy capabilities.
  • Apply a capability-based approach to additional Corporate Functions domains as they enter the portfolio, potentially including Finance, enterprise corporate services, and shared enterprise capabilities.
  • Organize the portfolio around durable product teams aligned to business capabilities and value streams, moving from temporary project structures toward persistent product and outcome accountability.
  • Establish capability accountability with a focus on strategic design, integrations, data requirements, and data management.
  • Implement product management disciplines, including product strategy, roadmaps, objectives and measures, discovery, prioritization, backlog management, iterative delivery, and continuous customer feedback.
  • Drive measurable outcomes and evidence-based prioritization while balancing modernization, near-term commitments, regulatory requirements, operational stability, and technical debt reduction.
  • Define and deliver target-state architecture, including build-versus-buy decisions and platform strategy and rationalization, in accordance with architecture standards for integration, data flows, security, and controls.
  • Provide senior leadership for full-stack engineering, solution architecture, and technical design across SaaS products, integrations, APIs, cloud services, data capabilities, and custom solutions.
  • Ensure solutions meet appropriate standards for scalability, resilience, maintainability, security, performance, usability, and cost efficiency.
  • Promote reusable architectures, services, APIs, engineering patterns, and shared capabilities; drive DevSecOps, CI/CD, automated testing, observability, cloud-native architecture, and engineering automation.
  • Establish and execute AI and automation strategies across Legal, collaboration, contract intelligence, and other Corporate Functions capabilities; prioritize high-value opportunities with an ROI focus.
  • Move promising AI capabilities from experimentation into secure, scalable production solutions with defined business outcomes, partnering with enterprise AI, Legal, Privacy, Information Security, Risk, and Architecture functions to meet governance requirements.
  • Build AI fluency across product and engineering teams and incorporate AI-enabled development and productivity practices.
  • Monitor developments in enterprise technology, AI, software architectures, and assigned Corporate Functions capabilities; evaluate products, technologies, partners, and operating models for potential business and experience improvements.
  • Sponsor prototypes, proofs of concept, and MVPs to evaluate emerging technology against measurable success criteria and bring external technology recommendations to senior leadership.
  • Build, develop, and retain a high-performing organization of product, engineering, architecture, and technology professionals across employees and strategic partners.
  • Develop technology leaders who can manage durable products and platforms; assess workforce capabilities and build or acquire skills in product management, modern engineering, architecture, AI, contract intelligence, and platform ownership.
  • Foster accountability, technical excellence, inclusion, curiosity, collaboration, continuous learning, and customer focus; provide coaching, mentoring, succession planning, and career development.
  • Own portfolio financial management, including annual planning, forecasting, investment prioritization, and ongoing cost management.
  • Develop sourcing and vendor strategies across enterprise software, SaaS, consulting, engineering, and specialized technology partners; lead build-versus-buy decisions and platform rationalization.
  • Manage strategic vendor relationships, contract performance, and technology partnerships with a focus on long-term value and total cost of ownership.
  • Incorporate operational stability, resiliency, security, privacy, records management, Legal privilege, and regulatory requirements into technology strategy and solution design.
  • Partner with control functions to manage technology and information risk; maintain accountability for production health and operational performance across owned products and platforms.
  • Identify and proactively address technology risks, aging platforms, technical debt, concentration risk, and critical dependencies.

Benefits

  • Annual bonus and long-term incentive plan eligibility.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Well-being and behavioral health programs.
  • 401(k).
  • Company-paid life insurance.
  • Tuition reimbursement.
  • Minimum of 18 days of paid time off per year.
  • Paid holidays.
  • Leaves of absence.
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