Managing Dir Corp Banking Relationship Management

First Citizens Bank•Boston, MA

10d•Hybrid

About The Position

This role manages and enhances the client experience for highly complex clients in the Life Science & Healthcare Banking sector. The position focuses on deepening relationships with C-suite executives, particularly founders, CEOs, and CFOs, while overseeing a complex portfolio of clients, prospects, and influential market relationships. It is responsible for new business development, expanding existing relationships, and originating, advising on, and negotiating financing solutions for Commercial Bank clients. The role also cross-sells the bank’s product platform, from treasury management to debt financing and private banking services, addressing business and personal client needs. The successful candidate is a forward-thinking leader who positions the platform for changing business conditions and drives growth initiatives in the Life Science and Healthcare ecosystem. The role includes talent development, cross-functional projects, and maintaining a visible market presence. It requires building long-term, sales-oriented client and investor relationships, developing new-business strategies, and collaborating across teams. The position oversees the team portfolio’s P&L and risk controls, and participates in industry events and strategic discussions with clients, stakeholders, and investors. The role is hybrid, with work regularly taking place inside and outside the San Francisco, New York, or Boston office.

Requirements

Bachelor’s degree and 8 years of experience, or a high school diploma or GED and 12 years of experience, in commercial banking, venture capital, or relationship management.
Industry-specific knowledge in life sciences or healthcare.
Business development skills.
Business acumen.
Client management skills.
Deep expertise in healthcare sectors, including biopharma, healthtech, medical devices, AI, healthcare services, and diagnostics/tools.
Strong leadership skills and ability to lead strategic discussions with clients and stakeholders on capital solutions and business goals.
Expertise in financing high-growth companies and managing complex, cross-functional relationships.

Nice To Haves

10 or more years in commercial banking, credit solutions, relationship management, venture capital, private equity, or sales originations.
A degree in finance, economics, business administration, or a related field.
An MBA or relevant advanced degree.
Ability to build, manage, and scale a business.
Experience as an internal and external business leader, with an extensive network of business relationships, including client and prospect executive management, referral sources, and other influential market relationships.
Excellent relationship management and credit skills to manage a diverse team and a full suite of portfolio needs.
Ability to ask strategic questions that identify the core of an issue or make a complicated situation understandable.
Experience across both lending and non-lending products and services.

Responsibilities

Acquire, orchestrate, and grow client and ecosystem relationships across lending and non-lending financial and operational needs.
Drive new business development and expand existing relationships, developing strategies to grow loans, deposits, and broader banking services income.
Originate, advise on, and negotiate financing solutions for SVB Commercial Bank clients.
Develop strategies to grow the balance sheet while managing risk.
Build and develop relationships with internal partners, stakeholders, clients, and industry experts.
Act as a thought partner and sector expert, including participating in industry events as a speaker or influencer.
Navigate key initiatives and relationships within the Life Science ecosystem and differentiate the bank with market influencers.
Lead and collaborate with team members, developing and coaching sales leaders and supporting their skills and career development.
Support the development and retention of top talent and leadership.
Position the platform for changing business conditions, new business models, and growth initiatives.
Stay conversant in macro sector trends and lead strategic discussions with clients and stakeholders about capital solutions and business goals.
Participate in industry events and maintain regular interaction with the investor community.
Oversee the P&L for the team’s portfolio.
Ensure controls are in place to manage and mitigate emerging risks, and demonstrate a risk management mindset across the team.