Managing Director, Client Executive Manager – Global Payments & Trade

BNY Mellon•New York, NY

9h•$136,500 - $400,000•Onsite

About The Position

We’re seeking a future team member for the role of Managing Director, Client Executive Manager to join our Global Payments & Trade team as the Head of U.S. Corporate & Public Sector for our Sales/Client Coverage team. This role is located in New York City, NY. In this role, you’ll make an impact in the following ways: Lead and execute the U.S. client coverage and sales strategy across Corporate and Public Sector segments, including Healthcare, Telecom, Utilities, Real Estate, Big Tech, Higher Education, Retail, and Public Sector clients. Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade in the U.S., including pipeline development, conversion, and disciplined sales management. Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across the U.S., driving talent development, performance management, and succession planning. Enhance BNY’s brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments. Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention. Partner across BNY—product, compliance, risk, legal, finance, and operations—to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success. Build and leverage senior relationships across BNY’s business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth. Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.

Requirements

Bachelor’s degree required; advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.
15+ years of progressive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.
Proven track record of leading large, distributed sales teams to exceed sales, revenue, and liquidity targets across complex corporate and public sector segments.
Deep understanding of U.S. corporate and public sector markets and buying centers in Healthcare, Telecom, Utilities, Real Estate, Big Tech, Higher Education, Retail, and Public Sector; strong familiarity with payments, liquidity, receivables, payables, trade, and related solutions.
Demonstrated ability to collaborate across product, compliance, risk, legal, and operations to drive outcomes with strong risk management, regulatory awareness, and client-centric decisioning.
People Leadership: Experience building high-performing teams, developing talent at all levels, fostering an inclusive culture, and driving accountability with clear goals and coaching. Skilled in aligning sales and service for superior client outcomes.

Nice To Haves

advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.

Responsibilities

Lead and execute the U.S. client coverage and sales strategy across Corporate and Public Sector segments, including Healthcare, Telecom, Utilities, Real Estate, Big Tech, Higher Education, Retail, and Public Sector clients.
Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade in the U.S., including pipeline development, conversion, and disciplined sales management.
Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across the U.S., driving talent development, performance management, and succession planning.
Enhance BNY’s brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments.
Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention.
Partner across BNY—product, compliance, risk, legal, finance, and operations—to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success.
Build and leverage senior relationships across BNY’s business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth.
Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.