Manager, Cell Lab

Thermo Fisher Scientific • Middleton, WI

2d • Onsite

About The Position

The Manager, Cell Lab provides management and direction to staff and resources for project activities and business needs. The role oversees daily laboratory operations to monitor quality and project timelines, and assists with the preparation and implementation of company policies, quality systems, and training programs. The Manager ensures responsiveness to customers and client satisfaction, plans and monitors project progress and quality using available financial and quality management tools, and supports staff development to meet department goals and business growth.

The position is part of Thermo Fisher Scientific’s PPD Laboratory Services team and is based onsite in Middleton, Wisconsin. The work takes place in a laboratory and office setting under GMP safety standards, with some personal protective equipment required. The schedule is standard Monday through Friday.

The Manager leads staff activities and development, allocates laboratory resources, coordinates project work with internal groups and support functions, supports client project planning and business development, and maintains compliance with laboratory and quality requirements. The role also participates in audits, reviews investigations and quality records, and helps develop and maintain SOPs and operational policies.

Requirements

• Bachelor’s degree or equivalent and relevant formal academic or vocational qualification.
• Comparable to 5–8 years of previous experience, or equivalent, providing the knowledge, skills, and abilities to perform the job.
• At least 2 years of management responsibility.
• Ability to train and mentor junior staff.
• Ability to cultivate a collaborative work environment within a team and across business areas.
• Effective written, oral, and presentation skills.
• Proven problem-solving and troubleshooting abilities.
• Understanding of basic financial terms and definitions as applied to the business.
• Ability to independently develop project proposals and plans.
• Project and time management skills.
• Ability to identify and implement common efficiencies across multiple programs or projects.
• Understanding of the bid process and ability to utilize others’ expertise to develop programs for unique client needs.
• Ability to cope with a dynamic work environment.
• Ability to demonstrate behaviors aligned with Thermo Fisher’s 4i Values.
• Ability to communicate, receive, and understand information and ideas with diverse groups in a comprehensible and reasonable manner.
• Ability to work upright and stationary and/or standing for typical working hours.
• Ability to lift and move objects up to 25 pounds.
• Ability to work in non-traditional work environments.
• Proficiency using and learning standard office equipment and technology.
• Ability to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Responsibilities

• Oversee staff activities, including interviewing, selection, professional development, goal setting, performance management, coaching, and mentoring.
• Review and approve requests for paid time off, leave, and overtime, and review timesheet reports for billing accuracy.
• Allocate, schedule, and manage laboratory resources for project activities; update project status and revenue projections.
• Communicate project performance metrics, quality updates, and staff development opportunities to employees.
• Demonstrate process improvements and efficiency gains; define and monitor quality and productivity metrics.
• Coordinate and prioritize project activities with internal functional groups and support functions.
• Identify opportunities within the client base and work with business development to pursue them.
• Participate in project definition and negotiations with clients regarding timelines and budgets.
• Participate in audits and general capabilities department tours.
• Provide clients with recommendations on analytical and compliance issues.
• Review and approve laboratory investigations, deviations, and QA facility and data audits.
• Prepare and implement SOPs and company operational policies.
• Ensure adherence to quality systems and recommend improvements.
• Maintain the group’s knowledge and application of good practices pertaining to GMP/GLP and other laboratory or client requirements.
• Participate in biannual SOP review and change processes, and own changes needed to comply with SOPs.
• Assist senior management with its responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager